We stayed in the Sutton Place residence for 4 days and really enjoyed it, although I would not give it 5 stars but 4 1/2. The people at the reception were very nice, even if we reserved on Hotwire (and got a great deal). The location is perfect, at the corner of Robson with stores and restaurants open late. We... more

This hotels location is fantastic for seeing shows or shopping in Vancouver. The service was excellent and friendly. Hotel room was very clean and offered a great view of the city. However the mattress was about the most uncomfortable I have ever slept on. I expect a high quality bed and bedding when staying in a 5 star hotel, (even... more

We stayed at Sutton Place for one day following an Alaskan cruise. We had never been in Vancouver before and were excited to spend a day in the city. Sutton Place came highly recommended and did not disappoint. We took a taxi over very early in the morning and were greeted warmly. They took our luggage, provided us with maps... more

My wife and I recently stayed here for a 20th Anniversary trip, and definitely enjoyed the hotel. However, the property claims to be a 5-star location. While certainly a nice, solid place to stay, it's FAR from 5-star properties I've stayed at over the years. On the good side: -The La Grande Residence Tower where we stayed were very spacious... more

Our family stayed one night at this Hotel. We chose this hotel based on the location. The room looks like it needs to be updated. We will probably try another hotel next time. more

The lobby was fancy, but the hallways and the rooms had a Vegas feel to it. The hotel is a little dated but still had all the amenities you can imagine. Doesn't quite measure up to a 5 star but definitely in the 4's. Be aware that daily parking is CDN $30 per day. Ouch. There is a market across... more

Couldn't say enough about this hotel - fantastic rooms and great service. As a solo business traveller, they made sure I was well accomodated, from the complimentary borrowed umbrella to the paper at breakfast in the morning. I'll be back soon! more

We stayed at the Sutton Place Residence hotel in August of 2009. After reading some of the reviews we weren't sure what to expect. However, much to our surprise it was lovely. The room was as it looked on-line, the one bedroom with the balcony was perfect for my husband and I for a week. It is not a huge... more

The service here was excellent and on the strength of that alone (and the fact that we got our rooms on Hotwire and didn't pay rack rate) I would give Sutton 4-stars. The hotel is getting a bit long in the tooth. When we arrived in our room, there were person sized indentations on both sides of the bed mattress... more