I was disappointed with this hotel. From what I read online, I thought I had booked the perfect hotel for the perfect price, but I was wrong. 1.) The website clearly states that each room comes with complimentary in-room wireless internet. But when we got there, there was no wireless internet in the room. When I contacted the front desk,... more

I stayed at the Pacific Palisades hotel in May (paid full price $185/night) and in July (by booking through Hotwire for $89/night). Both times we had our dog with us, and this hotel accepts pets with open arms. The hotel is in an excellent, central area of Vancouver (Robson St). It's within easy walking distance to a lot of shopping,... more

Friendly staff, pretty and very spacious room. Hotel provided lunch for the company I traveled with and the food was great. I also really liked the "incase you forgot it" menu, I forgot my toothbrush and the hotel brought one up to my room at now charge! And when you call the desk they adress you by name which I... more

We arrived at the hotel before normal check in - after a long flight. The reception staff were professional and really friendly and despite us being early allocated us a room straight away, which was very much appreciated. Don't be put off by the small reception area's when you get out of the lift. The rooms are spacious and well... more

Stayed four nights in this lovely hotel. My room was on the 21st floor facing the harbour. Beautiful. Their restrauant, Zin is very good. For breakfast try the little Crepe place across the street. Very authentic and good food. You are close to almost everything you wish to see and visit. You can walk everywhere--no need for a car and... more

We have nothing but praise for this hotel, the levels of customer service was excellent. Nothing was ever a problem and all of the staff were friendly and knowledgable. The rooms were (we had a self contained suite) a good size and comfortable and very clean. We had a suite on a higher floor which had great views. The only... more

My husband and I recently spent two nights at this wonderful Kimpton hotel. The last time I was treated to such great service and helpful staff was at the Sir Francis Drake in San Francisco (also a Kimpton hotel). From the moment I called requesting early check-in (which we received) to the time we checked out we were treated by... more

The most recent reviews give a very good description of what makes this an outstanding facility. The staff is first rate and obviously operate as a team....everyone is friendly. We did not use the indoor pool or the health spa but did check it out....large and very well maintained. Parking is available...we were able to avoid the $25 a day... more

As a frequent traveler, I have never been to a hotel that is so nice. The staff was very friendly and always helpful. They would always strike up conversations, which I absolutely loved. The rooms were very spacious and great for the week I stayed. We had a fabulous view of the harbor from our balcony from the West tower.... more