I really enjoyed my stay at this hotel over the Thanksgiving weekend. The front desk staff were very professional, helpful, courteous, and pleasant. The king bed in the room was super! Except for my bed at home, I have not slept on such a comfortable bed. The only niggling little thing about the room is that the bathroom is very... more

I absolutely LOVED my time at Best Western. The front desk staff were so friendly and courteous. I was upgraded to a better room and it had an awesome view of the ocean. The rooms were recently renovated and beautiful! The hotel is very close to the ocean and tonnes of places to eat. Ill definitely go back. more

Recently had 3 individual stays at this hotel travelling between the Rockies & Vancouver Island. The staff were very nice and helpful - as all Canadians are. Going into the lift was a timewarp back to the 70's. Room was clean, but bathroom badly needed refurbishing. Good venue if you don't spend much time in your room and want to... more

We stayed here in August, around the time of the Festival of Light. The hotel itself is in a brilliant position, practically overlooking English Bay and the room we stayed in was large, comfortable and not too noisy for one facing a road (Davie Street). However, a couple of things spoilt it for us. A few times during our stay... more

The Sands is great. It's 1 block from the beach, liquor store and a drug store plus there are lots of other shops and restaurants within walking distance. They were renovating and I got a new room. I am a police officer and go to the hotel frequently for police functions. The food is always 1st class and the parking... more

I recently stayed at this property and when I got out of the shower in the AM, I noticed red bites all over my legs and ankles. When I pulled the sheets back, there were many black "bugs". Since this is an animal friendly hotel, I can only assume. The manager Jeff was very nice and first told me he... more

We had a wonderful stay at this hotel, the staff is very accomodating and the rooms/suites are very nice. We have nothing to say but good things about the hotel, cleanliness, service and accomodations. We did experience an interesting interaction with the restaurant associated with the hotel however. The evening staff are wonderful however the morning staff are not as... more

Our first trip to Canada began in Vancouver at the Best Western Sands by the Sea Hotel. From the moment we walked into reception the service given was second to none. This holiday was our holiday of a lifetime and was made special by the wonderful people that we met, the service given and the food in the restaurant attached... more

This was our introduction to Canada, so at the time we had nothing to compare it with. The staff were extraordinarily helpful and friendly, but as we found later, this is quite usual everywhere - anyone slightly less than friendly in Canada really stands out. The room was comfortable, but we had to ask for a move because of the... more