They cheat customers. They did not refund my security deposit (half month). I contacted them many times and insisted on refunding me the security deposit but they did not hear, just ignored me. If you stay at this hotel (looks reasonable) but you will loose much more later. more

I contacted them by email before arriving in Vancouver. Their reply was reassuring. It sounded like a safe and nice place in a bad neighbourhood. I went to have a look and we agreed I would rent a room for a few months while studying in Vancouver. I would come by with my luggage and they would hold the room... more

East Hastings is a problematic neighbouhood brimming with junkies, bums and creatures that seem right out of a 'Resident Evil' movie. But once you're inside the hotel, you will find that the staff is very friendly and that the place is very clean. The washrooms and the showers are cleaned several times a day. For a student or budget traveler,... more

If you are in need of a clean and quiet place in Vancouver I highly feccomend this place.The staff are friendly and spend all their time cleaning and ensuring that the place is always in great shape.Therer are no druggies or undesirables in the hotel.I will stay here when I return next year.Great value at a fair price. more

Friendly staff, but drug people, always smell marihuana, outside is hasting, the worst zone in vancouver with homeless and drug people, unsecure zone. more

Nice and clean place. Friendly staff. Not great of an area. Not a drug scum place as described by other person's review. more

it's in a notorious neighborhood, but the hotel itself is very clean, safe, quiet, and well-kept. The staff are very kind and helpful. more

This place is right in the middle of skid row in Vancouver's notorious Downtown Eastside. It is full of bums and druggies. It is not really a hotel. It is a building for low-income or no-income people. A real dive and not a place a human being should ever be found. more