We stayed here after a fourteen day cruise . On the day of check out our friend who had been feeling ill, collapsed in the lobby. The staff was fantastic. Doorman and front desk both called 911, a banquet manager who was nearby ran to administer first aid. A concierge desk person got the wheel chair.. Our friend being taken... more

So I tagged along on a business trip my my husband to Vancouver. We were in Victoria BC prior for business and took 2 extra days to explore Vancouver for leisure. We arrived at the hotel, checked in from one Tower and stayed in the other. As I walked into the room I gasped. IT WAS GORGEOUS! I've stayed at... more

From my balcony on the 23rd floor, I could see the harbor area. It was beautiful! My room featured a window across the entire wall facing the water, floor to ceiling. The room was definitely tight; to access the mini bar counter area, you had to climb over part of the bed, but I did have a small desk area. more

Spent 1 night here after our cruise vacation. Got upgraded to a deluxe room in the South Tower which is the older of the 2 towers on the property. The room was very big & nice & the bathroom clean & spacious. However, I noticed that the air wasn't very cold in the room even though the thermostat was already... more

We had no problems with this hotel. Check in was fast, easy and the staff was very helpful. We valet parked the car as it was only $3 more than the regular parkade fee. Our room was beautiful with the floor to ceiling windows. We had more of a city view than one of the water, but since we're from... more

I always stay at the Wall Centre and was looking forward to a nice stay in the new tower once again. Upon a lengthy checkin (only 2 people working, long line-up), I went up to my room to check in. I noticed a no-disturb sign at the door, so was puzzled. I knocked and a big burly annoyed guy came... more

We stayed at this hotel for one night in a clubroom on the 27th floor.... We booked this through hotels.com we could have picked this club room at the Sheraton or a standard room at the loden but now i have stayed these i wish we would have booked the loden for the same price. We booked this hotel because... more

I loved this hotel! It was new and clean with very comfortable beds.The floor to ceiling windows gave us a beautiful view of English Bay that was awesome at sunset. My 16 year old son loved the full gym and I loved the two hot tubs, pool, steam room and sauna. It is only a few blocks from Robson Street... more

Of course, we used to have corporate negotiated rates for the rooms and I accumulated a number of miles with starwood preferred guest, but still, it's a great business hotel. I have a preference for the rooms in the north tower, from the 30th floor and above you have a great view of the city/mountains/sea. The fitness center is great... more