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All 97 Vancouver hotels

Sheraton Vancouver Wall Centre

4.0 of 5
1088 Burrard Street, Vancouver, British Columbia V6Z 2R9, Canada (Downtown)
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Sheraton Vancouver Wall Centre
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73%
Ranked #47 of 97 hotels in Vancouver
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1,045 reviews from our community

Traveller rating
    326
    418
    181
    91
    29
See reviews for
Families
154
 
Couples
302
 
Solo
84
 
Business
275
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 June 2013 NEW

It is absolutely unreal that after a bad experience (poor room condition), it can actually get worse. Rather than the front desk staff apologizing and being nice: we were shocked by the rude, patronizing and unsympathetic tone. Judging from the damage control with all these replies to bad service when on notice (online). It's even more shocking that it's was... More

Was this review helpful? Yes 1
London, On
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

We spent four nights here and the room was very nice but room care was borderline in a nickel and dime sense. Shampoo only when we arrived, paper cups for coffee in the room and only enough coffee for one cup per person. When we checked in they offered a (so-called) deal of no maid service for eco-purposes which would... More

Was this review helpful? Yes 1
See 4 more reviews by DaveLon for Vancouver
Toronto, Canada
Top Contributor
104 reviews 104 reviews
60 hotel reviews
Reviews in 56 cities Reviews in 56 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

The decor has a weird mix of bold primary colours that is a little disjointed. Very little lobby space or atmosphere but a nice two story lounge and very spacious rooms. Beds, linens, amenities are all of a high standard. Front desk staff exceptionally helpful and willing to go the extra mile. Hotel is connected to the convention centre, there... More

Was this review helpful? Yes 1
See 2 more reviews by ChadRogers for Vancouver
Limerick, Ireland
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 June 2013 NEW

The room was a goos size but facing toward the hospital and ambulance bay, so you guessed it every time an ambulance was required for an emergency we heard about it. The location was good, the staff helpful and the bed comfortable. This was part of our Rocky Mountaineer package, no breakfast included.

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See 2 more reviews by Leann_13 for Vancouver
WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review
17 June 2013

Dear Leann_13, thank you for commenting on your recent stay with us while traveling as part of the Rocky Mountaineer tour group. It is wonderful to hear that you enjoyed yourself and our Sheraton Vancouver Wall Centre Hotel very much. Concerning your breakfast arrangements please note that it is entirely up to Rocky Mountaineer and their associates to include breakfast... More

Braintree, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

Central location, 5 minutes taxi from Canada Place cruise terminal, 15-20 minutes from Stanley Park. Minor problems quickly resolved, great, enthusiastic and knowledgeable concierge (Alaysia). Only downside during our stay was resurfacing of Burrard St which increased external noise levels and as we were on the 17th Floor it travelled upwards quite quickly

Was this review helpful? Yes
See 5 more reviews by DJS54 for Vancouver
WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review
17 June 2013

Dear DJS54, thank you for your kind words and referring to our concierge service as simply excellent. We appreciate it very much and hope that your travels will bring you back to the Sheraton Vancouver Wall Centre soon. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW via mobile

Excellent hotel on all factors. The space is clean and new, it's in a terrific location, rooms are big and (at least mine) have nice views. Also, as far as the restaurant goes, I had the most delicious shrimp salad on sour dough, served by the nicest server. I highly recommend Sheraton Wall Centre.

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WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review
14 June 2013

Dear Phishgirl75, thank you very much for writing your review on TripAdvisor and describing your most recent stay with us as simply excellent. We appreciate it a lot and will make sure to forward your praise of our restaurant quality and service to our food and beverage management team who will be more than delighted. We are looking forward to... More

Calgary, Canada
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

On business trip, stayed for one night at this hotel. Great assistance at check-in, spacious rooms, close to business meetings I was having, clean, all amenities, and the bed was great - had a very restful sleep. Funny that there was two towers with open driveway entrance in between in such a rainy place, but found out after there was... More

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WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review
14 June 2013

Dear VicTraveler_99, thank you for your wonderful recommendation and speaking on such a positive note about our customer service which you received throughout your stay. We are glad to you know that your business trip met all your expectations of a restful and pleasant sleep. Should you decide to return to Vancouver in the near future please contact us at... More

Toronto, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 June 2013

I've been to Vancouver a number of times, including having travelled there for work for over a year. The Sheraton Wall Centre in Vancouver stands as one of my very favorite SPG hotels. The location is pretty good - close enough to downtown with a 5-10 min walk, but not in it so you get stuck in traffic for too... More

Was this review helpful? Yes 1
WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review
13 June 2013

Dear yakyetisays, thank you kindly for describing your most recent stay at the Sheraton Wall Centre Hotel in such a positive manner. We greatly appreciate it. It is absolutely wonderful to hear that you have always been enjoying our property and considering us as your favorite SPG (Starwood Preferred Guest) hotel in Vancouver. The SPG program is complimentary to join... More

Tumbler Ridge, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 June 2013

Check In was fast and services were great. Room was amazing and extremely comfortable and clean. Pool was fantastic and the kids loved it. Really good location as it is pretty much centrally located. Would definitely recommend.

Was this review helpful? Yes 2
WallCentreHotels, Guest Relations Manager at Sheraton Vancouver Wall Centre, responded to this review
10 June 2013

Dear Druidskeep, thank you for providing your wonderful feedback. We are absolutely overjoyed to hear that you had such an amazing time while staying with us. It has been our greatest pleasure and we are very much looking forward to your return. Druidskeep please contact us at reservations@wallcentre.com for any future visits to Vancouver in order for us to assist... More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 June 2013

Perhaps we expected too much? We were high up (25th fl) with entire wall of windows - that's for sure but what we saw was lots of city. The room itself was average -- average décor, bathroom, space, amenities, cleanliness... Any number of travel hotels provide same or better. We did enjoy the beds and lots of pillows. The master... More

Was this review helpful? Yes 1
See 2 more reviews by jaw51 for Vancouver
 
 
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Hotel Summarization (Beta)

What travellers say

  • North tower(90)
  • Robson street(22)
  • Great view(9)
  • Stanley Park(8)
  • Rooms are clean(7)
  • Very nice(7)
  • Great location(7)
  • King size bed(6)
  • Good location(6)
  • Nice hotel(5)

Additional Information about Sheraton Vancouver Wall Centre

Address: 1088 Burrard Street, Vancouver, British Columbia V6Z 2R9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotels in Vancouver
#39 Business Hotels in Vancouver
#54 Family Hotels in Vancouver
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Whether your visit is for business or for pleasure, you'll feel at home in the Sheraton Vancouver Wall Centre, where you can stroll through the nearby boutiques of Robson Street and Yaletown. ... more   less 
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Also Known As:
Sheraton Vancouver - Wall Centre Hotel Vancouver
Sheraton Vancouver - Wall Centre Hotel
Sheraton Wall Centre
Sheraton Vancouver
Vancouver Sheraton

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