I stayed at this hotel for a night. Staff at the hotel did not have a good attitude and seemed very condescending when dealing with customer concerns. Very poor customer service and did NOT feel very welcome. Room were decent, however furniture seemed very outdated. Television set was the smallest tv ive ever seen in any hotel room. Very slow... more

I was hesitant to book because I read that the pool was closed.. I am a waterbaby and love to swim! But wow what a gorgeous ceiling they've put in place. It's all in silver, a sort of basket-weave effect. Very neat to look at when you're in there. I've attached a camera-phone pic.. it's a bit grainy but gives... more

The first room I got was very depressing and I couldn't imagine staying in it. I paid extra and got a refurbished suite on the 27th floor that was pretty good.(I think anything above the 25th floor is redone). Everything was new and it had a decent view with a balcony. If you have a fear of elevators you may... more

Great big room (however, furnitures not so modern) ! Nice restaurant/bar! more

I stayed at the Century Plaza this week because I had medical appt's at St. Pauls next door. First of all, they pre-authorized my credit card for $700 for a two night stay...although the room rate was supposed to be $89. I am not a picky person but I refused the first room. The lobby is beautiful (what you see... more

January 16th - I was attending a special conference in Vancouver and decided at the last moment to overnight in the city due to poor road and weather conditions. I found the Century Plaza website (this hotel was close to my event) and booked an available suite at the Seasonal Special Rate of $109.00 per night. I recorded my confirmation... more

I have stayed at the Century Plaza a few times over the years and it is definitely showing it's age. I agree with the other reviewers that once you get past the shiny reception area the aging of this hotel does show. I unfortunately stayed on the smoking floor, a very generous yield to my sisters vice. The smell of... more

My husband ended up in ICU at St Paul's just after Christmas and I needed a place to stay that was close, clean and reasonably priced. The staff at Century Plaza were excellent in getting me into a room that night and accommodating my subsequent 3 week stay. They gave me a preferred rate and waived the additional amount they... more

We booked a king, smoking room, when we got into the room, the smell was like nothing I have ever smelled in my life, I looked for a dead body in the closet. The King room looked like a crack den and smelled no better, very very dirty from top to bottom...We called the front desk and they changed our... more