We loved the ambiance, a feeling of fusion between European and American styles. Great rooms, perfect location, setting, friendliness and value! The downstairs pub & dining was highly convenient with a nice atmosphere, but the food was only adequate... no big deal as, overall, we were extremely satisfied. Will stay there again! more

I visit Victoria once a year. My grandparents spend a month here every year and book a suite under the long-term rate. They have been coming here for well over 5 years and love it. I have been coming every year, also for the past 5 years and have no complaints. The hotel is full of character. The rooms are... more

This is my favorite hotel EVER. The suites are spacious and each features unique artwork. Avoid the first floor above the bar as I hear they are noisy, but all the times I've stayed there have been on the top floors and you get nothing but the usual traffic noise considering you are right downtown. If people are complaining about... more

The location put a bad spin on the stay. So much so we cut the trip short. The hotel has great size suites since they are two bedrooms (on a second floor) and fairly equipped kitchen along with a decent breakfast but the location leaves much to be desired. It's across the street from a homeless shelter, next to an... more

My daughter & I recently stayed at Swans with two children, 10 months & 8 years. We had a 2 bedroom suite & we all had a wonderful time !! The rooms were clean, comfortable, even more amenities than we required, well appointed kitchen & bath room. Room service menus offer complete selection from both pub & diningroom, plus childrens'... more

Stayed at this hotel in February. We stayed in their 2-bedroom suites and they were very nice. That is the only good thing I can say about this hotel. It is located in a shady area were there are junkies wondering around. Parking is terrible, it is on the backside of the hotel and it is public parking with no... more

We selected Swans Suite because it could accommodate 2 teenagers in a separate, twin-bedded room while we parents had a king-bed room. The Swans Suite hotel is an older building within walking distance of the Harbor and the Parliament Building, and located just south of the unimpressive Chinatown. Part of the hotel is a brew pub famous for its ales,... more

Our stay here was an absolute terrible experience. The hotel looked beautiful from the outside and the receptionist was lovely, eventhough it did take us a while to find it. We went to our room, which was also lovely and spacious, maybe a bit dark, but we were only staying 1 night. On the hotel's recommendation we dined in their... more

Staying at this hotel was a big mistake and completely ruined our first visit to Victoria. We got very little sleep during the 3 nights we stayed there. 1. Our room was on the first floor so there was constant traffic noise..2 We were just above the bar, and drunken people emerged on to the sidewalk just below our window.... more