We had a huge room situated on the top floor of this wonderfully central hotel. It was very clean, quiet and offered us everything we could have wished for - and more. I have recommended it to several friends. more

I travel quite a bit for work and stay in a lot of different hotels. I don't expect a whole lot for $150 a night, but I'd also like the bathroom to not smell like urine. Upon arrival to my room, there was a horrible overwhelming smell of nursing home. That aside, the room seemed normal enough. A Sunday night....and... more

This hotel was great. We were walking distance from literally everything we needed to do. At first we worried about parking as we had a van full of product for a trade show but the staff got us a great parking spot. The room was great and we had a comfortable stay in Victoria. more

Recently my sister lost her vision overnight and had to go to Victoria for emergency surgery. We did not have time to book a room/suite for us to stay during the surgery and pre and post doctor visits but I took a chance on the Best Western Carlton Plaza where I had stayed before and had found the staff and... more

I spent 2 nights at the Best Western Carlton hotel in beautiful Victoria, B.C. When I arrived at the hotel on my Harley Davidson, I was dismayed to realize there was no parking right outside my room so I could keep a close eye on my motorbike.(the hotel is situated right downtown) The hotel staff was quick to reasure me... more

This is an old building that has been refurbished. We were looking for a centrally located hotel so we could walk to Pacific Opera and this fit the bill as it is within walking distance of most "attractions" in Victoria. We asked for a quiet room and we got a large room with a full kitchen (which we didn't use).... more

I was in Victoria for a photo shoot, stayed only one night, and glad that it was only one night. The room was very small, and there was loud music coming from somewhere most of the night. The bathroom was also very small, and it was awkward having the sink in a different location. The valet parking did not work... more

Very pleasant hotel. Great location. Very helpful and friendly staff. Had free bicycles for use which was great. Room very spacious. more

What more could you want? Room was so clean, modern, refrigerator, a/c and heating, convenient to the harbor and town. The hotel staff were so helpful and pleasant. The bottled water and umbrella in the room was an added nicety. Our room was quiet and the bed was extremely comfortable. The bedding seemed extra plush, just like some we have... more