I found this hotel very frustrating on several fronts. First, there is absolutely no parking on site - visitors and guests are supposed to pull up curbside and hand their keys to a valet - only when I pulled around, the curb was jammed full and there was no valet. After circling the block six times, I finally found a... more

We stayed here for five nights without a car (they do have close parking reasonably priced) and enjoyed our entire stay. Our room was very clean and quiet (on the back side, no view but no noise). The staff were very proficient, friendly and helpful with all services and any questions we had. The hotels location was an easy walk... more

My friends and I have been coming to the Best Western Carlton in the heart of Victoria, B. C. for the past three years. We run the Royal Victoria Marathon, so on the Sunday, when we drag our butts back to the hotel, the staff have always provided us with either a late check out, shower facilities to clean up,... more

This hotel is located in the heart of downtown Victoria BC, within walking distance of all the shops as well as the ocean. The staff are spot on, friendly, quick, amenable and warm. They will change a room in a second if you aren't pleased. The desk clerk actually called my room and left me a message to check as... more

Well situated in the downtown area of Victoria, BC, with good selection of high-class and moderately priced eateries (including its own restaurant, which is quite good, but only open for breakfast and lunch). It is a well appointed facility with rooms of varying sizes and accoutremounts. There is no self-parking--but, and this is important--it rarely requires more than 5-7 minutes... more

We booked this hotel through Priceline.com and got a very nice rate. It is right on the edge of the tourist/downtown area and we could walk everywhere which was great since we didn't bring a car. We chose a suite with a kitchenette. It was nothing special decor-wise, but comfortable and we could have our breakfast in the room. There... more

Our stay at the hotel was excellent from the minute we walked in the door.Frontdesk staff,Valet,and Housekeepers, all treated us with compasion and great service.We will be back for more of that. Many Thanks. Steve Pasanen more

I stayed at the BW for three nights. Stayed on the top floor that being 7. My particular room had an outside balcony overlooking the city. Believe my room was #704. Rooms are very comfy would surely stay here again. Great customer service as well.. more

We walked from the victoria clipper Dragging our lugage,over packed for sure! We are older and a bit broken,so as the blocks added up we became a little fearful. To our great surprise,we were greeted very warmly by the hotel staff.Then we were told they up graded our room,very nice indeed! Infact my Husband wanted to know how much I... more