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All 57 Victoria hotels

Sandman Hotel Victoria

2.5 of 5
2852 Douglas Street, Victoria, British Columbia V8T 4M5, Canada (Burnside)
Hotel amenities
Sandman Hotel Victoria
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41%
Ranked #46 of 57 hotels in Victoria
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60 reviews from our community

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Date Rating
Toronto, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 28 May 2013

We stayed overnight on Saturday. I will say I'm about disappointed by this stay. The room was only semi clean. For some reason the lamps were unplugged and I had to call to get someone to do it, because we couldn't reach the wall sockets. We found old candy wrappers in the room and the sheets looked pretty wrinkly. So... More

Was this review helpful? Yes 1
See 3 more reviews by kiki_caprice for Victoria
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
28 May 2013

Thank you for taking the time to share your feedback with us. I am sorry that your stay was not up to your satisfaction. I have addressed your concerns with our team and can assure you that we take pride in the cleanliness of our rooms and have addressed this incident. We are exceptionally proud of our product and with... More

cloverdale bc
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 May 2013

On a recent trip to Victoria BC we had a chance to stay in the Sandman Hotel. We checked other reviews and wanted to try out this hotel as it afforded us quick access to our destination in Victoria. The hotels location on Douglas Street made it simple to locate from the Ferry. The front desk staff were very friendly... More

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1 review
2 of 5 stars Reviewed 30 April 2013

When I first arrived it seemed okay, the front desk staff were prompt and nice. However, when I went downstairs to check out the restaurant I quickly realized it was nowhere a single female wanted to be alone. The place was filled with sleezy looking men. I saw several leaving with what looked to be prostitues. I chose to get... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
7 May 2013

I wanted to take the opportunity to thank you for your feedback and touch on a few of the items you brought forward regarding your stay. As the Shark Club is a licensed Sports Bar it tends to cater to the Corporate and Leisure client and has a strong base of loyal clients. It may not be suitable for everyone... More

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Berlin, Germany
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 25 April 2013

This hotel was a bit of a disapointment- the hotel staff was very friendly, but the hotel itselfe is old and looked used from the inside. The room we had was ok, but there where stains on the carpet and there was a bit of a musty smell. It was hot and the only way to cool the room down,... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
7 May 2013

I thank you for your feedback regarding your recent stay. I am sorry that your experience was not up to satisfaction. We do pride ourselves on the product and service we deliver to our guest. All of our rooms come with an individual air-conditioning unit to control the desired temperature each guest enjoys in their room. We have also had... More

Kelowna
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 April 2013

I have few words for this hotel as it was a very enjoyable stay. The room was very clean and comfortable. What I did notice most was how quiet the hotel was. For reference I was on the top floor back side. Government St. is very close and while not "downtown" so close that might as well be. Room rate... More

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generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
7 May 2013

I just want to thank you for your great feedback regarding the hotel and our team. I will be sure to share your positive feedback with all of our team, and look forward to welcoming you back very soon. I am glad we could give you our "5 Star" service. Kindest Regards, Brian Johnson More

Pitt Meadows, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 April 2013

The Sandman hotel in Victoria is a nice hotel to stay in. The rooms at decent for the price and you get good beds. The wifi works though you sometimes have nights were you have to keep entering the password. There is a hotub, pool and weight room down on the parking level that is clean and well maintained. The... More

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See 4 more reviews by KevinF484 for Victoria
Grande Prairie, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 15 April 2013

Stayed at the Sandman while a family member was in a Victoria hospital as they offered an excellent medical rate. We had a suite with my wife & I using the bed and another family member using the pull out couch in the sitting area. Room was clean but was showing its age a bit (tap leaked). Only real issue... More

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See 4 more reviews by GGScottH for Victoria
Mission, Canada
1 review
5 of 5 stars Reviewed 23 March 2013

I was traveling by myself with my 5 children and all the little details made all the difference to a successful stay....part of which means a relaxed mom. From the availability of the family suite, to the very friendly reservation and front desk staff, to the quick service of getting the extra pillow we needed, to Anita, the housekeeping manager,... More

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Parksville, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 25 February 2013

I stayed at the Sandman in Victoria for one night. I live further north on Vancouver Island and come to Victoria periodically. I thought I'd try somewhere new (and near to my destination). The hotel seemed quite clean and well kept. Staff was friendly. What disappointed me was how NOISY the hotel was. I returned after dinner to find that... More

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See 2 more reviews by Lin S for Victoria
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
28 February 2013

I thank you for taking the time to share your feedback with me regarding your most recent stay with us. I do apologize that you encountered some noise concerns during your stay with us. This weekend you are referring too was a sold out weekend for us. We did have a number of teams staying with us and was also... More

diessen
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 November 2012

when we arrived at the hotel,we thought we could easy walk to the centre. Well it's ok during the day but i wouldn't recomend it later in the evening. The hotel is ok, The room was big and clean but next time i think we will get a hotel closer to the nicer part of victoria.

Was this review helpful? Yes
generalhospitality, General Manager at Sandman Hotel Victoria, responded to this review
30 January 2013

Thank you for your review of our centrally located hotel. Most of our guests prefer our location to the inner harbour area as we are centrally located and 20 minutes walk to the inner harbour. The hotel itself is also centrally located to Mayfair Mall, Uptown Mall and many of Victoria's wonderful tourist attractions. It really depends on what you... More

 
 
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Additional Information about Sandman Hotel Victoria

Also Known As:
Sandman Inn Victoria
Sandman Hotel Victoria Vancouver Island
Address: 2852 Douglas Street, Victoria, British Columbia V8T 4M5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 57 hotels in Victoria
Price Range: ££
Hotel Class:2.5 star (2.5*)
Reservation Options:
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