I stayed in this hotel with two friends. We booked on hotel.ca for about $90 a room. When we arrived, there was a big sign at the reception for ~ $50 a room, almost half the price. We asked to get reimbursed, they refused it. We were simply told that that's the price for booking online, and a cheaper (much... more

We came here after a lousy experience at the Vacation Inn up the road. The front desk girl apologized profusely for our experience there and gave us the jacuzzi suite for the regular price. Much appreciated. The jacuzzi suite has no shower, just a tub, so be forewarned. The bed was reasonably comfy (king size) and the room was clean.... more

I booked 2 rooms from my local travel agent about 2 weeks ahead. We got there at 11:30pm after visiting Butchart Gardens. The front desk is clean, the front desk girl was the only person working in that time. Once we got into the rooms, the bathrooms are clean, both rooms don't have hair dryer. One of them's A/C blows... more

Our family stayed in several rooms booked far in advance for a planned family vacation. On arrival one of the suites[all were to have kitchens] had been given away, despite our having checked several times to avoid such a calamity. Although there was no charge for the substituted regular room, it did not offset the disappointment this caused. Dealing with... more

my friends and i went to victoria without any idea on where we are staying/we drove and shop around for a hotel and finally we came to this corner and saw Travellers inn...the front desk was so clean and the reservation agnets were very much friendly, the ambience was very inviting....we checked in and when got in to our room,,,it... more

This is the most digusting place i've ever stayed in. My bed was covered in BED BUGS, and as a result my body was covered in 15 bites that turned into huge welts. I thought BED BUGS were an urban myth but they exist at this so called motel. This place should be burned to the ground. Don't waste your... more

Hotel misrepresents itself on internet (seems to have pool). NOT listed as "Express" on website I used but was on the sign out front. So no pool, etc. Desk clerk said use room key to access pools at T.Inn's around town. Not convenient & my friend was disappointed--she asked me to find hotel with pool. Also the room/price I booked... more

Travellers Inn has several hotels in Victoria, so they group the ammenities in travel brochures (even the ones in their rooms) but not all the hotels have pools, (working) internet service, restaurants, or even laundry rooms. And their advertized shuttle service runs with much less frequency than the local buses. Our room was very small, with inadecuate counter and table... more

The Travellers Inn advertises that it makes Victoria affordable and this is true. The hotel rooms were basic, but clean and comfortable. My room alongside Douglas St. was a bit noisy but tolerable. I would stay there again and recommend it to others seeking a basic hotel. more