The resort is beatiful and has an extrodinary view. It was the little things that were missing. All of the glasses placed in our room for use were unwashed, so when we poured champaign, we were unable to drink it. When we went to have a jacuzzie, there was hair all over it. Then, in the morning, when we went... More

There were so many problems with our stay at Mountainside that I started making a list so I would not forget them all! One of the things they promote is the fabulous view. But when we arrived, the shrubbery outside our patio had grown so high, it completely blocked the view! We were told that they are not allowed to... More

I recently spent one night at the Mountainside and found it to be a great experience. The location is fabulous, the facilities (beds, sitting areas, patio) were excellent. We felt very well taken care of by our hostess Stepanie (and her nightime replacement - Courtney). We stayed on the lower level and the room next to ours was empty so... More

My husband and I stayed here for 3 nights - the first two nights in the Cityside Suite and the last in the Mountainside Suite. Both rooms were nice, clean, and well appointed. The feather beds are very, very, comfy and the flufffy terry robes a comfort after a long day of sightseeing. Both suites have large private decks and... More

My wife and I stayed at here after a recommendation from her parents. We had the top suite which had a view to die for. The bed was super comfortable and the jacuzzi was great to soak in after a long day. That being said, there were a couple things that need to be worked on. A little work around... More

I can agree with another reviewer when he said that Whitney was "clueless"... Im sure her intentions are good, but she just seemed to be a little "lost". She failed to inform us of checkout time when we arrived, resulting in us being yelled at from the door by another hostess for not leaving soon enough on the day we... More

Just returned from 2 nights here. Frankly, I'm surprised at the outstanding reviews. The view was indeed, extraordinary. The beds were also a highlight. However, our hostess (Whitney) was CLUELESS. When I asked if there were nearby walking trails, parks or lookouts, she didn't seem to know what I was talking about and said 'no'. When I pressed and said,... More

Waking up each morning to the captivating view was the highlight of our stay, but enjoying the quiet surroundings was a great bonus. Angela was a great hostess and was very helpful and insightful as we planned our daily activities. We celebrated our anniversary while in Victoria and appreciated her recommendation to an absolutely first rate restaurant, as well as... More

We were disappointed that the finer touches were not there ie: no water in the hot tub; no fire wood for the lovely fireplace in our room; a shredded screen leading out to our patio, that had no patio furniture on it; we found a wine bucket, but no ice... The location and building were great, but calling this a... More