Our room was dirty, had hair all over the bathroom sink and in the tub, along with dirt. It smelled like an old smoking room and our clothes reaked like that. The beds were terrible, felt like we were sleeping on springs. We asked for room service to come and clean the room, and nobody showed up. We stayed two... more

Booked a 3 night stay because it was the only place w/ a smoking/kitchenette suite so I could get 3 solid, good, quiet days of work done. Sadly, I had to check out 4 hours later because I could hear the people in the next room brushing their teeth, talking, watching t.v. Room was okay, a little run down but... more

We stayed in Vernon for one night on our way to Banff, and liked the look of the Motor Inn. Unfortunately we were given a room that overlooked the indoor pool so did not have any natural light at all, and I can imagine it could be quite noisy when it is busy. If I had know this before booking... more

Maybe we were spoiled by some of the other places we stayed during 3 weeks in Alberta and BC, but by most standards, this place was poor. The first room we were shown smelled badly of the previous occupants cigarettes, and tho we wanted the kitchen decided to take another room without in order to escape the musty smell of... more

While I have stayed at many Best Western's in the US, this was my first time at one in Canada. This property doesn't seem to be up to the usual Best Western US standards.... The carpet in the rooms is dirty and needs replacing, you can see black marks on the moulding along the wall where the vacuum cleaner has... more