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Crystal Lodge Hotel

3.5 of 5
4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Hotel amenities
Crystal Lodge Hotel
Ranked #11 of 54 hotels in Whistler
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537 reviews from our community

Traveller rating
    264
    185
    56
    20
    12
See reviews for
Families
142
 
Couples
220
 
Solo
22
 
Business
15
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Marysville, Washington, United States
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

I don't have anything bad to write about this property. The customer service was fantastic. When treating people with respect, they treated you with respect and bent over backwards. The pool area wasn't huge but really why are you going to Whistler for the pool? It's right in the heart of the village and it is very romantic. I splurged... More

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Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 21 May 2013 NEW

we were in 348 with a loft ceiling, couch, king bed and kitchenette and it was everything we needed in a room for a great weekend. The staff was very good to send up a crib for our baby and offered to set it up. There was no parking on the second night and they parked with complimentary valet as... More

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See 6 more reviews by machouse2013 for Whistler
Vancouver, Canada
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 11 May 2013

Our recent stay was an off season treat for extended family and booked three rooms. We found good value at the Crystal. It is well located in the middle of the Village Stroll; good for shopping and restaurants. If I had come for the skiing I would prefer a hotel closer to the lifts. Pros: Affordable and central location. Nice... More

Was this review helpful? Yes 1
See 7 more reviews by Buffyanna for Whistler
Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Took advantage of a Living Social Special. Hotel section was nice, room was on the small side but balcony made up for it. Staff very friendly. So close to Gondolas and food/nightlife, location is hard to beat.

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Singapore
Top Contributor
60 reviews 60 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 May 2013

We spent two nights here at The Crystal Lodge and we enjoyed our stay. The staff are friendly and the rooms are clean albeit a bit on the small size. The heating in the room was very noisy along with the fridge.....but we had to actually sleep with the window open all night as the hotel was actually very warm.... More

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See 5 more reviews by peterhone for Whistler
ILowe, General Manager at Crystal Lodge Hotel, responded to this review
7 May 2013

Thank you very much for taking the time to complete a review of the Crystal Lodge following your recent stay. I am so pleased to read that our team made such a positive impact on both of you. . We were all a little surprised with the temperatures in the resort over this last few days and apologize that the... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013 via mobile

This was the 8th time my ski group of friends have been to Whistler and as usual we stayed at The Crystal. You cannot fault the place. It is centrally located in the heart of all the bars and Whistlers many restaurants. The hotel is a very short walk (60 seconds) From the main lifts. We've stayed in many different... More

Was this review helpful? Yes 1
ILowe, General Manager at Crystal Lodge Hotel, responded to this review
7 May 2013

Thank you very much for your ongoing patronage and humbling review of the Crystal Lodge. We look forward to welcoming you back again next season. Kind regards, Ian Lowe More

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 30 April 2013

The location of this hotel is fabulous, perfect for skiers and non skiers alike. We were there at the end of April, so the Village was free of snow, but the hills were still open. You step out the doors and are instantly in front of shops and restaurants, and are a 2 minute walk to the gondola. Our room... More

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ILowe, General Manager at Crystal Lodge Hotel, responded to this review
7 May 2013

Thank you very much for your recent review of the Crystal Lodge. We are pleased that you and your friends had a nice trip up to Whistler. Thank you for your feedback regarding the hot tub and although we do not have immediate plans to add a second one, would recommend looking at our selection of Luxury King Studio suites... More

British Columbia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 30 April 2013

We were greeted by friendly staff. Great tips for visiting Whistler for the first time. Perfect spot on the stroll with shopping and dining on the doorstep. Internet free, great deals for shops near the hotel. Steps to the gondolas. Bright, spacious, and clean room. Little blanket, water bowl, and treat for our dog. Would definitely stay here again!

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ILowe, General Manager at Crystal Lodge Hotel, responded to this review
7 May 2013

We are pleased that you and your friends (two and four legged) had a nice time at the Crystal Lodge. We are also happy that you were able to take advantage of our Crystal Advantage discount shopping program offered to all our guests. We look forward to the opportunity to welcome you back again in the future. Kind regards, Ian... More

A TripAdvisor Member
3 of 5 stars Reviewed 29 April 2013

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Review collected in partnership with Whistler Blackcomb.com

Vancouver, Canada
Top Contributor
88 reviews 88 reviews
29 hotel reviews
Reviews in 44 cities Reviews in 44 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 23 April 2013

I stayed here for a mid week ski trip in early April. The rate was good, the staff were very friendly, and the room was comfortable. The location is right in the heart of the village which is super convenient. I would say that the room is a bit outdated and could use some more modern furniture, but overall it... More

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See 9 more reviews by DeanandTarra for Whistler
ILowe, General Manager at Crystal Lodge Hotel, responded to this review
7 May 2013

Dean and Tarra, thank you very much for your recent review of the Crystal Lodge - Whistler. I am pleased to read your positive comments regarding our team as well as our location and hope that you were able to take advantage of some of the discounts offered through our Crystal Advantage shopping program. I am not certain which room... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Hot tub(12)
  • Great location(11)
  • Would definitely stay(8)
  • King size bed(8)
  • Friendly and helpful(4)
  • Great Place(4)
  • Very good(4)
  • Front desk staff(3)
  • Bedroom suite(3)
  • Very nice(3)

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotels in Whistler
#11 Family Hotels in Whistler
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Cittas, Ric’s Grill and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all.” ... more   less 
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler

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Crystal Lodge Hotel
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