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Whistler Village Inn & Suites


Whistler Village Inn & Suites
Hotel class 3 of 5
4429 Sundial Place | Blackcomb, Whistler, British Columbia V0N 1B4, Canada
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Traveller Reviews

60% Recommend
3.0 of 5 stars 43 reviews
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By trip type
All (43)
[ Date ] [ Rating ]
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5 of 5 stars
Jakarta
19 Jun 2009 | Trip type: Couples

We selected this hotel because the rates were the lowest found at the time for a location the hotel claimed was very close to the slopes. When we arrived, the front desk staff's (Derek) service was excellent! He was friendly, professional, very helpful & patient in answering many of our questions throughout the night (i.e. places to eat, how to... more

It was so-so
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2 of 5 stars
Washington, D.C.
16 Jun 2009 | Trip type: Friends getaway

After reading a few of the recent reviews, I wondered if there was anything that I could possibly add. I agree with many of the reviews already posted. The place is in an excellent location but that's all it has going for it. When planning for Whistler, I knew we had to stay in Whistler Village to be close to... more

Management response from
GeneralManagerWVIS, General Manager

Thank you for your review and feedback of your stay in April of 2009. We were happy to read that our team took good care of you. Being a small hotel offering lodge style accommodation, it is our aim to provide our guests with friendly and personable service and that you have a memorable and enjoyable stay. It is also...

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1 of 5 stars
Vancouver, BC
24 May 2009 | Trip type: Friends getaway

After booking our hotel online for the May long weekend, me and a few friends arrived at this hotel, only to be told that we were not old enough to be staying there. However, it did not mention this anywhere on the website. We were told we needed a gaurdian over the age of 25 if we were going to... more

Management response from
GeneralManagerWVIS, General Manager

Thank you for your feedback and for providing us the opportunity to understand where we have room for improvement. It is important that we are fair and respectful with everyone that we are in contact with at all times. We are very sorry that this was not your experience. Our policies will be more visible on our website to minimize...

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3 of 5 stars
London
14 May 2009 | Trip type: Friends getaway

We spent 4 nights at this hotel and were really impressed with the location on arrival. Reception was small but looked cosy. We had requested an earlier check in when booking which was confirmed but on arrival we were informed we would have to wait until 2pm. After hours of waiting (and skiing!) we were finally given our room at... more

Management response from
GeneralManagerWVIS, General Manager

Thank you for the review of your stay in March of 2009. Your feedback is important to us. It is our focus to ensure that all of our guests have an enjoyable and memorable stay. Feedback such as your provides the opportunity to identify where we exceed expectations and where we have room to grow and improve. The Whistler Village...

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3 of 5 stars
Halifax, NS
25 Mar 2009 | Trip type: Friends getaway

We were 2 adult couples travelling BC and Ab in late September /early October. Selected this hotel mainly on price. The room had 2 queen beds and it was quite cramped, but we expected that so no complaint. The room was also quite clean, all be it very dated and in need of a facelift, in fact the entire place... more

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2 of 5 stars
Tulsa, OK
24 Mar 2009 | Trip type: Family

The location was a short walk to the Whistler Village lifts. The hotel and our room was worn out. The dishes were dirty, there was dried food and dead bugs in the cabinets. A prior review noted the filthy ceiling fan, I stayed in the same room. The white fan had blades blackened by dirt. The shelves were dusty and... more

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3 of 5 stars
Home of the Space Needle
21 Mar 2009 | Trip type: Family

This hotel is in an excellent location. Very close to the lifts, shops and restaurants. Pretty lobby with fireplace. The hotel hallways feel a bit 70's...Old orange and brown carpet and dark brown interior. Overnight parking is reasonable. Decent pool with a hot tub (pools are very small in Whistler). The rooms appear to have different set-ups, so I am... more

It was ok
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3 of 5 stars
Vancouver
4 Feb 2009

We booked our trip through www.whistler.com. It was one of the cheapest for our selected dates in the village so we decided it was a good bet. The check-in went smoothly, we arrived around noon with our room not ready but the receptionist took our cell phone number and called about half an hour later to tell us our room... more

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1 of 5 stars
Vancouver, BC
28 Jan 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed at Whistler Village Inn and Suites for one night in January 2009 on a business trip to Whistler. Overall, the facilities, service, and accommodations probably would warrant two stars, but I did experience a significant security and privacy breach so I cannot in all honesty give this review more than one star. The entry to the rooms at... more

Management response from
GeneralManagerWVIS, General Manager

Thank you for your feedback. The safety and security of our guests is of the utmost importance. Our employees are provided with extensive training with respect to programming room keys and key controls, in addition to several other areas of focus in this regard. We are very sorry that an error was made during your stay with us. We are...

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2 of 5 stars
Central California
27 Jan 2009 | Trip type: Couples
1/1 found this review helpful

We choose the Whistler Village Inn as part of a ski trip package. The main advantages turned out to be (1) the location, which is right next to the Village stroll, and a very short walk to the ski lift lines, (2) the price, which was the lowest of the hotels offered on the website we used., and (3) the... more

Management response from
GeneralManagerWVIS, General Manager

Thank you for your valuable feedback and for taking the time to provide your comments as to your recent stay with our hotel. Feedback such as yours provides us with the opportunity to continue to improve our product and service offerings. We are very sorry that your stay with us was not to your satisfaction and we apologise for any...

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Whistler Village Inn & Suites Address

4429 Sundial Place | Blackcomb, Whistler, British Columbia V0N 1B4, Canada