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All 56 Winnipeg hotels »

BEST WESTERN Charter House

2.0 of 5
330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada
Hotel amenities
Ranked #32 of 56 hotels in Winnipeg
3.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    5
    5
    3
    5
    9
Date Rating
Billyp27
Winnipeg
Contributor
20 reviews
18 helpful votes
4 of 5 stars Reviewed 2 January 2012

My wife and I stayed on new year's eve, as it was a block from the convention centre. The room was a little dated, but very clean. The pillows were newer and we had a warm, quiet sleep. We did not try any of the food outlets. It was everything you would expect from a best western. More

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SalesManager63011, Director of Sales at BEST WESTERN Charter House, responded to this review
7 January 2012

Dear Billp27: Thank you for your review! We are happy you enjoyed your stay with us, Best Western Charterhouse is currently going through many upgrades including its furnishings, public areas, and website. We look forward to your return. More

hszumowski
ontario canada
Contributor
18 reviews
10 helpful votes
4 of 5 stars Reviewed 27 October 2011

I usually always stay at the best Western Charter House in downtown Winnipeg when I travel there becuase it is close to everything! Clean rooms and basic amenities are really all you need. It is in walking distance to the MTS, The Forks, and downtown shopping and food. Over the years I have seen the price increase, but I suppose... More

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A TripAdvisor Member, General Manager at BEST WESTERN Charter House, responded to this review
6 December 2011

Thank you for your review. We look forward to welcoming you again. More

Agitater
Toronto, Canada
Senior Contributor
24 reviews
14 helpful votes
3 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

The Charterhouse has recently been renovated and it's now a pleasant example of a regular and well-kept Best Western. Two restaurants - a breakfast/lunch spot and the famous Rib Room (although it's now located on the opposite/south side of the main floor) provide competitively priced good food. No free parking, but at a discounted rate of $7 per night it's... More

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Bails15
Sioux Lookout, Canada
1 review
2 of 5 stars Reviewed 14 September 2011

I booked here for two nights this summer...parking was extra which came as a surprise and so was breakfast! Quality was poor and service was slow...no pool. Best Western on Pembina is much nicer! Too bad they were full as I would have stayed there... More

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SalesManager63011, Director of Sales at BEST WESTERN Charter House, responded to this review
7 January 2012

Dear Bails15: Thank you for taking the time in providing us with your review; we do our best to review our operations with all guest feedback. Due to parking demand in the downtown area a reduced parking fee is charge to all our guests, we will look over our websites to ensure it is clearly stated. Although we do not... More

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Justin T
Toronto, Canada
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1 helpful vote
1 of 5 stars Reviewed 15 August 2011

Paid $160 for one night. Hotel DOES NOT have parking so parking is an additional $7.50. Check out was extremely slow, because 'Holly' was too busy conversing with her manager and didnt have the mental capacity to multitask. For the rate, your better off staying in a better hotel in WInnipeg. More

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SalesManager63011, Director of Sales at BEST WESTERN Charter House, responded to this review
7 January 2012

Dead Justin T: Thank you for your review. We appreciate all reviews from our guests, and take them into consideration when looking over our operational procedures. We apologize that your stay was not up to your expectations, our mission at Best Western Charterhouse Hotel is to ensure all guests experience an exceptional stay. All staff and management must go through... More

yrussell
London, United Kingdom
Senior Contributor
35 reviews
17 helpful votes
5 of 5 stars Reviewed 13 August 2011
2
people found this review helpful

We stayed in the 'mini suite' which was very nice. The bed was comfortable, the shower was modern and hi-tech (I liked the "horizontal shower" option), wireless internet was free, and the desk staff were friendly and helpful. There was also a large desk in the room. The location is excellent for central Winnipeg. It is in a pleasant and... More

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SalesManager63011, Director of Sales at BEST WESTERN Charter House, responded to this review
9 January 2012

Dear yrussell: Thank you for your review, we take pride in our product and services. We look forward to welcoming you back the next time you are in Winnipeg. Thank you. More

Viking46
Parksville BC
Contributor
11 reviews
5 helpful votes
1 of 5 stars Reviewed 30 June 2011

Stayed because of location close to the Convention Center. Big mistake. The staff have a "don't care" attitude; expensive for what you get, no included breakfast nor parking (pay for anything other than the room), limited local phone calls, and not a very nice area to walk about in the evening. We were on the second floor and road noise... More

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SlatorC
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 24 March 2011

Following a recent stay of several days at The Best Western Charter House, 330 York Avenue, Winnipeg, I must record compliments to the manager (John Savard) and the staff. Urbane, mature and most helpful in their approach to visitors is a reassuring response to find today. Their well mannered disposition with supreme local knowledge, compliments an excellently situated hotel in... More

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simula
toronto
Reviewer
3 reviews
4 of 5 stars Reviewed 21 January 2011

I was very impressed with the staff and service they provided. They made certain I was comfortable. I would certainly return. More

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Hicks888
Ottawa
1 review
1 helpful vote
5 of 5 stars Reviewed 6 January 2011
1
person found this review helpful

Well to start things off, the front desk staff were superb with their customer service. The restaraunt was a little lacking in the speediness side, but otherwise the food made up for the mistakes. The room was very clean and well kept through out my stay but the elevators are really lacking speed. Overall, I will definately come back to... More

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BEST WESTERN Charter House Also Known As

  • Best Western Charter Hotel
  • Best Western Winnipeg
  • Winnipeg Best Western
Address: 330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada

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