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All 28 Moncton hotels

Rodd Moncton Hotel

3.0 of 5
434 Main Street, Moncton, New Brunswick E1C 1B9, Canada (Formerly Rodd Parkhouse Inn)
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Rodd Moncton Hotel
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Ranked #14 of 28 hotels in Moncton
Most recent review
4 of 5 stars Reviewed 8 June 2013
Marie M GreyBruce, Ontario
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94 reviews from our community

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GreyBruce, Ontario
1 review
4 of 5 stars Reviewed 8 June 2013

We stayed 4 nights, customer service was excellent, all staff were very friendly and helpful. Renovations are upscale and trendy. Comfy beds, pillows could be better, terrific breakfast with lots of choice including real scrambled eggs. Room was a little small for 3 people however the renovations and staff more than made up for the slight inconvenience.

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RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
9 June 2013

Thank you for your candid feedback. We are pleased to hear that you enjoyed our renovations, Simmons beds, the complimentary breakfast and most especially the service you received. We also appreciate your feedback on our pillows, giving us an opportunity to monitor for future purchasing. We appreciate you taking the time to complete a review and look forward to your... More

Lincoln, Nebraska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 31 May 2013

Bad from beginning to end. Carla checked us in and she was rude and disrespectful. We are two couples in our late 50s (travel for biz and pleasure) and have never been treated so poorly. It was 4pm and she said one of our two rooms was not ready so we would just have to hang out in the one... More

Was this review helpful? Yes 1
RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
7 June 2013

Thank you for taking the time to complete a review regarding your recent stay with us. I apologize for the issues you encountered during your visit with us and assure you they are not our standards. I welcome the opportunity to discuss this with you further. Please feel free to contact me at tsteeves@roddhotelsandresorts.com or 506-382-1664. Warm regards, Tammy Steeves More

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Reviewer
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3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 28 May 2013

We enjoyed our night at the newly renovated Rodd Hotel. We have stayed here many times in the past and love the handy downtown location. The (mostly) renovated room is really nice, great comfy beds and pillows with lots of space in the room. Part of the bathroom was updated (sink area), but the shower tub/tiles and baseboard could use... More

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RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
29 May 2013

Thank you for taking the time to provide your feedback from your recent visit. I am pleased to hear you enjoyed our downtown location and our rooms with the comfy Simmons Beds! Thank you for continuing to choose Rodd Moncton, we look forward to seeing you again soon! Warm Regards, Tammy Steeves More

HAMPTON
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 27 May 2013

The following is a copy of a letter I sent to the Rodd Moncton Hotel. We stayed at the Rodd Moncton on Saturday 25 May 2013 and we were very disappointed with the room due to how small it was. It was definitely the smallest hotel room we have ever stayed in but to make matters worse, the bathroom was... More

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RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
28 May 2013

Thank you for your comments, we appreciate hearing feedback from all our guests as it helps us improve our services, I will respond directly to your letter and I hope that you will give us the opportunity to have you as our guest again. Warm Regards, Tammy Steeves More

Saint-Bruno
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 May 2013

The room was small, but everything was nice and clean. The bed was very comfortable. During the night, there was so much noise coming from the other rooms that we had to call the reception to advise them about it. It took them a while to solve the situation, but it finally stopped at about 4 AM. It would suggest... More

Was this review helpful? Yes 1
RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
28 May 2013

Thank you for your comments. We pride ourselves in the cleanliness of our rooms so I was glad to hear everything was to your satisfaction. I would like to apologize for the noise and that you were unable to sleep and I am sorry that you found the room small, we do have different sizes of rooms throughout the hotel.... More

Halifax, Canada
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 22 May 2013

Positive: Great service, friendly staff, amazing super comfortable new beds, window blinds that actually close properly! (great modern design), nice room with very large office workspace, reasonable prices, nice free breakfast, good location, close to downtown, the mall, the Tidal Bore (if you're interested, it is next to the viewing area) Negative: Teeny tiny bathroom! I could barely use the... More

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See 6 more reviews by TravelHelper2013 for Moncton
RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
28 May 2013

Thank you for your feedback. We pride ourselves in guest service pleased to hear everything was to your satisfaction. I would like to apologize for the noise and that you were unable to sleep and I am sorry that you found the room small, we do have different sizes of rooms throughout the hotel. I will be following up with... More

Fredericton
1 review
1 of 5 stars Reviewed 12 May 2013

My friends had a bachelor party and we stayed at this hotel. The groom was kicked out of his room without warning while in bed at 3 in the morning with trumped up accusations of a noise complaint. It is truly unbelievable treatment of it's guests do not recommend at all for anything staff were rude and unhelpful even prior... More

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RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
14 May 2013

As a hotel we do our best to ensure all of our guests receive the best experience possible, including a well rested night’s sleep. Unfortunately in your case, after our warning to abide quiet time, the disruptions continued and were preventing other guests from sleeping. It is certainly difficult when situations like this occur, and as in your case; we... More

Halifax, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 May 2013

The service at the Rodd is unmatched. From the time I phoned to book my room to the time you check out, every interaction was a positive one. They were clearly striving to make sure my stay was as comfortable as possible. Also, the beds were so comfortable that I had a hard time getting up in the morning. I... More

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RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
15 May 2013

We strive for providing each guest with excellent customer service and thank you for taking the time to share your experience. I will certainly pass your kind words to our staff. Our Simmons pillow-top mattresses, fluffy pillows and duvets really do guarantee a good night sleep! We look forward to your return visit and would be happy to offer a... More

Campbellton, New Brunswick, Canada
1 review
4 of 5 stars Reviewed 28 April 2013

We were only at the hotel for one night, but I have to say that I have never been in a hotel with such a confortable bed!!! We were in town for a tournament and needed all the sleep we could get for my daughter. The hotel was well situated and close to where we needed to go and we... More

Was this review helpful? Yes
RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
9 May 2013

We appreciate the time you have taken to provide your feedback from your recent experience. We are pleased to hear you found our downtown location convenient and most of all, we are pleased to hear that our Simmons Beautyrest beds provided you with a comfortable relaxing sleep! We hope that you return to visit us again soon! Warm Regards, Tammy... More

Charlottetown, Prince Edward Island, Canada
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 25 April 2013

I always love my stays at Rodd Hotels and this was no exception. Excellent service, we were flying to Cancun from Moncton and they allowed us to keep our car there for the week. Speedy check in and the front desk staff made sure everything was taken care of properly! Thanks!

Was this review helpful? Yes
RoddMoncton, General Manager at Rodd Moncton Hotel, responded to this review
26 April 2013

Thank you for taking the time to complete a review regarding your experience at Rodd Moncton. We appreciate the kind words and for choosing us while in Moncton! We hope you had an amazing trip south and look forward to your next visit with us! Cheers, Tammy Steeves More

 
 
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Additional Information about Rodd Moncton Hotel

Also Known As:
Rodd Parkhouse Hotel
Rodd Moncton Hotel Canada - New Brunswick
Address: 434 Main Street, Moncton, New Brunswick E1C 1B9, Canada (Formerly Rodd Parkhouse Inn)
Region: Canada > New Brunswick > Moncton
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites
Hotel Style:
#9 Business Hotels in Moncton
#9 Family Hotels in Moncton
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Rodd Moncton is a three and a half Star hotel located in the heart of Downtown Moncton. The hotel overlooks the famous Tidal Bore waterfront and sidelines Tidal Bore Park. The hotel is only one of a few within walking distance of the downtown Moncton business district, Champlain Place Mall, and Crystal Palace Amusement Park. Rodd Moncton features 97 tastefully decorated guestrooms complete with the modern amenities you've come to expect. We are the only downtown location offering free hot continental breakfast and free parking. The outdoor patio and heated outdoor pool are always strong selling points for those hot summer days in Moncton, and Rodd Moncton is the only hotel in the downtown core with this feature. ... more   less 
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Rodd Moncton Hotel
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