When I initially heard our hockey team manager had booked us into this hotel for a hockey tournament, I was a little leary. I was very pleased to find out that my initial perception of this hotel was off. We liked it so much, we booked a second stay a few months later for a quick leisure trip. On our... More

My husband had an appointment with an eye doctor. Everything went well. We went out for supper with a friend. WE relaxed in the room which was very clean and comfortable.. Everyone at the reception desk of Best Western was friendly. Even the sun appeared to brighten our stay.

Very clean, well kept, and great service. We went up for a few days over March break and we were pleasantly surprised. The pool and pool area were very clean. The service checking in and out was great. Teresa Marr gave us a room right away when we showed up at noon from Saint John after not such a great... More

Clean, good service and close to Champlain mall , Costco and more. When you book your room, it would be better to call the Moncton phone number not the 1 800. I had a suite with a queen size bed and a sofa bed it was great because the bedroom had a door that you could close, I was with... More

We stayed here for our son's hockey tournament. We arrived very early in the morning due to a snow snow storm and the staff allowed us to check in early and even got an upgrade to a suite. Room was clean and large and beds were comfortable Breakfast was typical (and free) pool was a little small and not very... More

My wife and I stayed here over a recent weekend and found it to be in a convenient location, close to the downtown area and the Champlain Centre shopping mall. Despite being near some busy roads, we weren't disturbed by any traffic noise. The room was a bit crowded with two double beds and a large desk, along with the... More

I stayed at this hotel because I'm coaching hockey and the team decided to stay there. I would say this hotel is average at best. The staff were helpful and the location was pretty central but the hotel was very dated. The rooms were small, no fridges and not that clean. They are in the process of updated to newer... More

We stayed here for a weekend and it was nothing by harrassment by the front counter staff and management. They chased people up and down the halls, throughout the building, threatening to contact the police if you left your door ajar, and were rude and terrible to the guests. I will never stay here again.

In 2005 when the facility was fairly new my wife enjoyed our stay at this hotel. However, in November 2012, things have apparently changed. We had a room with two Queen beds as it offered the best price online. We arrived after dark and even with all the lights turned all the lighting was dim enough that it was hard... More