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All 20 Saint John hotels »

BEST WESTERN PLUS Saint John Hotel & Suites

2.5 of 5
55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Hotel amenities
Ranked #3 of 20 hotels in Saint John
4.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    24
    17
    4
    1
    2
Date Rating
Monacd
Dartmouth, Canada
Contributor
15 reviews
49 helpful votes
4 of 5 stars Reviewed 5 January 2012

A couple weeks before Christmas we had occasion to stay at this hotel for a Saturday night. As this is a relatively new hotel and a Best Western Plus we knew what to expect. The front desk staff was friendly, quick and helpful. Rooms were clean and well maintained. When we returned from shopping, there was a junior hockey team... More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
15 February 2012

Thank you very much for your thorough review. We are glad that our new descriptor "plus" gave you a picture of what to expect, and that you enjoyed your stay with us! It is really nice to see the guest's perspective of our hotel, and we really appreciate your feedback. You are a valued guest with us and we hope... More

LindaNewBrunswick
New Brunswick
2 reviews
3 helpful votes
5 of 5 stars Reviewed 4 November 2011
1
person found this review helpful

I previously submitted a review of this hotel April, 2011. One month later, I had to seek out accommodation in Saint John again. My husband had developed a sudden, critical, life threatening illness and needed emergency surgery in this city. After an extremely stressful night, I presented myself to this hotel at 9 AM without a reservation, teary and exhausted.... More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
28 November 2011

We are happy to hear from you again, and appreciate you taking the time to review us again. I am very sorry to hear that you were here on a hospital visit this time, but I am also relieved to know that our staff provided kind and caring service to you to make your stay as comfortable as possible. We... More

J R
Halifax, Canada
Senior Reviewer
9 reviews
8 helpful votes
5 of 5 stars Reviewed 27 October 2011
2
people found this review helpful

We stayed at tbe BWP SJ over this past thanksgiving weekend. We thought the hotel was the best part of our trip! Loved the modern rooms and the friendly front desk staff. The breakfast was also delicious! It is so nice to have a hotel offer this option. It was super quiet and the room was squeeky clean everyday. The... More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
28 November 2011

Thank you for taking the time to submit your review. We love your enthusiasm and it makes us happy to know that you have had a great stay with us. We have worked hard over the last several months to improve our breakfast, and it is so rewarding to hear positive feedback from our guests regarding our new hot breakfast.... More

CaperGal
Dartmouth, Canada
Contributor
12 reviews
7 helpful votes
5 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

This place is a typical chain hotel. It's new, which is nice since the rooms are all in great condition. We had no issues with checkin or checkout. It was nice to have a hot breakfast option for a change. It wasn't perfectly hot when we got there, but that's likely because we were there 20 minutes before breakfast was... More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
28 November 2011

Thank you for taking the time to write your review. We are happy to hear that you enjoyed your stay with us, and we appreciate the details of your stay in order to continue improving our services in the future. We hope you will stay with us again should you be in Saint John! More

happy181789
Courtenay, Canada
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

Good clean room, comfortable bed.......nice friendly staff A Boston Pizza one block away. Good location off the highway. More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
19 October 2011

Thank you for taking the time to write a review for our hotel. We are happy to hear that you have enjoyed your stay and found it comfortable. Have a wonderful day. More

Jody M
Saint John, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 4 October 2011
1
person found this review helpful

I was sent to Saint John for a project that has lasted for over a year, in that time I spent my time in the lobby talking to all of the great staff, each with a different story to tell. Everyone there was kind, friendly and just plain nice. I got to know each one as a person.The room I... More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
19 October 2011

Dear Jody, thank you very much for your review and I just want to say that all of our staff here at the BEST WESTERN PLUS Saint John truly enjoyed hosting you for over a year, miss having you here and were very excited to hear from you! You were a wonderful guest! Thank you for all the stories you... More

Pegger45
Winnipeg
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

I was travelling with a large dog to meet a friend who lives nearby. Saint John and area had a massive power outage just as I checked in and while they were not quite sure what to do they were very helpful. They even phoned restauarants in the area to be sure who was open and had still had electricity.... More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
14 September 2011

Thank you for taking the time for such a detailed review. We are also very appreciative of your patience and understanding during the major power outage. This event was a first of its kind for us, and we certainly look forward to having a better program next time to serve you better. Your feedback regarding the noise will be noted... More

TiggerPEI_Canada
PEI, Canada
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

Stayed at this hotel for 1 night in August 2011. The hotel is new probably only a couple of years old. The rooms were nice and it's located across the street from places to eat and shopping malls. There was lots of room to park the car. The only bad thing I can think of is the pool is very... More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
14 September 2011

Thank you for submitting your review. We are happy to hear that the location was convenient for your needs, and the parking was easy for you. We also appreciate your feedback on our pool, and perhaps this is something we could work on by adding extra features such as music or decor... This is a good feedback and we will... More

Dartres
Dartmouth, Canada
Contributor
17 reviews
4 helpful votes
5 of 5 stars Reviewed 26 August 2011
1
person found this review helpful

I was very happy with the Hotel . Large clean bed , Clean comfortable room , Good Internet , Variety of TV channels to watch . Loved the pool and the pool area the pool furniture was modern looking . Quiet area. Breakfast was hot and had a good choice of food . It even had a fridge and microwave... More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
31 August 2011

Thank you for submitting your review for our hotel. We are very happy to hear that you enjoyed your stay with us, and look forward to upkeeping our customer service and cleanliness in order to serve you to the best of our abilities. Great feedback such as yours really encourages our staff to do their best, and any feedback on... More

JCDJ
Halifax, Canada
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 24 August 2011
1
person found this review helpful

We booked this hotel last minute through another website, and we were happy. It's just like the other new Best Westerns in Atlantic Canada, the location is in the middle of a bunch of stores. It was nice to just be able to walk from the hotel and go shopping. If we go back to Saint John we will be... More

Was this review helpful? Yes
Jasmine Mosher, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review
31 August 2011

Thank you for submitting your review. We are happy to hear that the location was convenient for your shopping needs, and that our front desk staff made your stay very enjoyable. We understand that the breakfast room was very full for you, and that adding more tables could be an improvement for a better stay in the future. We will... More

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BEST WESTERN PLUS Saint John Hotel & Suites Also Known As

  • Best Western Saint John
  • Saint John Best Western
Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada

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BEST WESTERN PLUS Saint John Hotel & Suites
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