A couple weeks before Christmas we had occasion to stay at this hotel for a Saturday night. As this is a relatively new hotel and a Best Western Plus we knew what to expect. The front desk staff was friendly, quick and helpful. Rooms were clean and well maintained. When we returned from shopping, there was a junior hockey team...
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Thank you very much for your thorough review. We are glad that our new descriptor "plus" gave you a picture of what to expect, and that you enjoyed your stay with us! It is really nice to see the guest's perspective of our hotel, and we really appreciate your feedback. You are a valued guest with us and we hope...
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I previously submitted a review of this hotel April, 2011. One month later, I had to seek out accommodation in Saint John again. My husband had developed a sudden, critical, life threatening illness and needed emergency surgery in this city. After an extremely stressful night, I presented myself to this hotel at 9 AM without a reservation, teary and exhausted....
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Reviewed 20 April 2011
We are happy to hear from you again, and appreciate you taking the time to review us again. I am very sorry to hear that you were here on a hospital visit this time, but I am also relieved to know that our staff provided kind and caring service to you to make your stay as comfortable as possible. We...
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We stayed at tbe BWP SJ over this past thanksgiving weekend. We thought the hotel was the best part of our trip! Loved the modern rooms and the friendly front desk staff. The breakfast was also delicious! It is so nice to have a hotel offer this option. It was super quiet and the room was squeeky clean everyday. The...
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Thank you for taking the time to submit your review. We love your enthusiasm and it makes us happy to know that you have had a great stay with us. We have worked hard over the last several months to improve our breakfast, and it is so rewarding to hear positive feedback from our guests regarding our new hot breakfast....
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This place is a typical chain hotel. It's new, which is nice since the rooms are all in great condition.
We had no issues with checkin or checkout. It was nice to have a hot breakfast option for a change. It wasn't perfectly hot when we got there, but that's likely because we were there 20 minutes before breakfast was...
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Thank you for taking the time to write your review. We are happy to hear that you enjoyed your stay with us, and we appreciate the details of your stay in order to continue improving our services in the future. We hope you will stay with us again should you be in Saint John!
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Good clean room, comfortable bed.......nice friendly staff
A Boston Pizza one block away.
Good location off the highway.
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Thank you for taking the time to write a review for our hotel. We are happy to hear that you have enjoyed your stay and found it comfortable. Have a wonderful day.
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I was sent to Saint John for a project that has lasted for over a year, in that time I spent my time in the lobby talking to all of the great staff, each with a different story to tell. Everyone there was kind, friendly and just plain nice. I got to know each one as a person.The room I...
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Dear Jody, thank you very much for your review and I just want to say that all of our staff here at the BEST WESTERN PLUS Saint John truly enjoyed hosting you for over a year, miss having you here and were very excited to hear from you! You were a wonderful guest! Thank you for all the stories you...
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I was travelling with a large dog to meet a friend who lives nearby. Saint John and area had a massive power outage just as I checked in and while they were not quite sure what to do they were very helpful. They even phoned restauarants in the area to be sure who was open and had still had electricity....
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Thank you for taking the time for such a detailed review. We are also very appreciative of your patience and understanding during the major power outage. This event was a first of its kind for us, and we certainly look forward to having a better program next time to serve you better. Your feedback regarding the noise will be noted...
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Stayed at this hotel for 1 night in August 2011. The hotel is new probably only a couple of years old. The rooms were nice and it's located across the street from places to eat and shopping malls. There was lots of room to park the car. The only bad thing I can think of is the pool is very...
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Thank you for submitting your review. We are happy to hear that the location was convenient for your needs, and the parking was easy for you. We also appreciate your feedback on our pool, and perhaps this is something we could work on by adding extra features such as music or decor... This is a good feedback and we will...
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I was very happy with the Hotel . Large clean bed , Clean comfortable room , Good Internet , Variety of TV channels to watch . Loved the pool and the pool area the pool furniture was modern looking . Quiet area. Breakfast was hot and had a good choice of food . It even had a fridge and microwave...
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Thank you for submitting your review for our hotel. We are very happy to hear that you enjoyed your stay with us, and look forward to upkeeping our customer service and cleanliness in order to serve you to the best of our abilities. Great feedback such as yours really encourages our staff to do their best, and any feedback on...
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We booked this hotel last minute through another website, and we were happy. It's just like the other new Best Westerns in Atlantic Canada, the location is in the middle of a bunch of stores. It was nice to just be able to walk from the hotel and go shopping. If we go back to Saint John we will be...
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Thank you for submitting your review. We are happy to hear that the location was convenient for your shopping needs, and that our front desk staff made your stay very enjoyable. We understand that the breakfast room was very full for you, and that adding more tables could be an improvement for a better stay in the future. We will...
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77 Reviews
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