We stayed here for three nights and look forward to returning again in the future. We booked a harbor view room which was worth it. They upped our room to a higher floor and we loved the complimentary food in the hospitality room which was excellent. Staff was friendly and helpful. We booked the deal for regular price one night... More

I have stayed at over half a dozen different hotels in St Johns and this is by far the best in terms of service, cleanliness and value for money. More

Stayed for six nights – business travel. Pros: Renovated room, facing the harbour – spectacular view and standard Sheraton in-room amenities. Friendly front desk staff. Every area of the hotel, from lobby, to lounge, to rooms was impeccably clean. Good restaurants nearby and felt safe for female to walk along to and from hotel in evening. Cons: Room service, meeting... More

We have stayed here numerous times and we are writing to say there was an improvement and share a couple tips. We stayed here New Years and given the time of the year and date it was a great stay. The food and staff continue to be amazing, Club level continues to be well worth the money. One improvement since... More

My family and I spent three nights as this hotel. On the first morning, we went downstairs for breakfast. There were no staff in the restaurant, but a few people eating. Our son helped himself to fruit loops and I took a croissant. We all took some orange juice. The lady serving appeared and we asked for some eggs, bacon... More

We stayed at the Sheraton for New Year's Eve by chance as it was the only downtown hotel that we could get at the last minute, but we are really glad we did. The hotel itself had a beautiful atmosphere, very clean and inviting. The room was clean, comfortable, and spacious with a nice harbor view. The staff during check-in... More

The Sheraton is one of the best in St. John's. Good rooms. Decent service. Drinks at Sheraton-catered events are overpriced, and bar service is a little slow at dance-style events there, but it's still a top shelf hotel. They really should consider bringing back the older dark wood look of the lobby that was there 10 or so years ago.... More

Great service, quiet rooms, excellent bar and food, this Sheraton is top notch. It's a short walk to the downtown area and the harbor view rooms are impressive. Few notes: Book early- this hotel holds many conferences and the hotel can sell out fast when you don't expect it. Taxis: I've had to wait about 10-15 minutes in the morning... More

After a very "trying" (to say the least) ordeal trying to book a room via the 800-service I was about to cancel my Starwoods account and try someplace else. Luckily (for me and my family) I had phoned the hotel directly prior and spoke with Samantha. She was so friendly over the phone that I really wanted to stay here.... More