The hotel was lacking in customer service, and average in the room quality. Upon check-in, Debbe took a long time to get everything in order, did not realize we were staying for two nights, and made our keys wrong. Additionally, at the time of check-in, Debbe told us that Valerie, the GM, had decided to revoke breakfast privileges for those... more

We were attending a Wedding in Brantford and the suggested hotel was sold out. Luckily we booked the Comfort Inn. The staff was friendly and welcoming from the minute we arrived. We found the rooms tastefully decorated, comfortable and above all clean. Recently I stayed out of town at a different hotel with my Mom & sister and found they... more

We just stayed at this Comfort Inn over the past weekend - and I must say comfort it was. The front desk staff was more than helpful assisting us with some car trouble. The rooms were nice and very clean. Thank you - we will be back! more

I have stayed at many motels. This motel has a very cheerful and helpful staff. The rooms are clean and comfortable and a reasonable cost. The hot breakfast next door sure beats a continental one. more

We just stayed in this Hotel this past weekend with a Hockey Team. Let me just tell you that this hotel made no accomadations for having this amount of Kids in one place. There was no flexiblity, our kids were not even allowed outside without a complaint from the staff. Other hotels in Brantford made the effort and provided hospitality... more

We arrived at the hotel around 10:00PM. There were only 2 rooms available which were both smoking rooms. Since it was late, we decided to stay here anyway. I have had smoking rooms in the past but this one was unbelievably smokey. The next morning I noticed that the employees were using the room next door as a break room... more

Very clean, and great service. We checked in late, and they gave us rooms close to the back door, which was both convient and quiet. The front desk even called me to say I left the light on in my car. I slept like a baby. Great hotel. The restaurant next door had a great buffet. more