I was competing in a triathlon in the area that started very early in the morning, so I booked the hotel for my family of five to stay the night before the race. On arrival they informed me that they had overbooked and lost my reservation, this despite my securing the room with a credit card when booked months before.... more

I was in guelph for business and checked into the hotel at 6pm. When I checked into the room it was dirty. The bed had hair in it and the room smelt horrible. The washroom had hair on the ground and toilet wasnt cleaned properly. When I called down to the front desk they offered to switch me to a... more