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Sheraton Hamilton Hotel

3.5 of 5
116 King Street West, Hamilton, Ontario L8P 4V3, Canada (Downtown Hamilton)
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Sheraton Hamilton Hotel
Ranked #4 of 20 hotels in Hamilton
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204 reviews from our community

Traveller rating
    47
    71
    40
    23
    23
See reviews for
Families
34
 
Couples
38
 
Solo
16
 
Business
82
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Toronto
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 15 May 2013

My family and I stayed at the Sheraton Hamilton on May 11, 2013. Having read some of the reviews of the hotel, I was initially concerned about the noise factor. I contacted the hotel General Manager who assured me that the hotel, being an older construction, has concrete walls and floors and was therefore not noisy. One thing that struck... More

Was this review helpful? Yes 1
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
16 May 2013

Thank you for taking the time to share such a robust review, we really appreciate your feed back! We are happy to hear that you enjoyed our Sheraton Club Lounge, comfortable sweet sleeper beds and convenient location to local amenities; such as Jackson square mall and the local farmers market. My Sheraton Hamilton team members allow me to continue striving... More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 May 2013

The room was very comfortable (as was the bed). The extra bed we ordered in advance was not there when we arrived but they were very quick to bring it up. The pool was an okay size. Breakfast was so-so. Parking is included in the cost which is convenient.

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
15 May 2013

Thank you for taking the time to post a review of your stay at the Sheraton Hamilton Hotel. We are so happy to hear that you found our room and the Sheraton Sweet Sleeper bed comfortable. Please feel free to connect with me directly next time your travels bring you to Hamilton (syed.gardezi@sheratonhamilton.com) as we do want you next stay... More

West New York, New Jersey
Top Contributor
58 reviews 58 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 10 May 2013

Nice place to stay if you are in Hamilton . Clean rooms . Good service and very convenient . Right beside it is an indoors mall . Close to Copps Colosseum and close to the Art gallery , Hamilton Place and the convention center . Right downtown near everything .

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See 23 more reviews by johnny46915 for Hamilton
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
11 May 2013

Thank you for taking the time to provide us with feedback! We are happy to hear that you found our downtown location convenient to all of the local amenities; and appreciate you recognizing our good service. We look forward to welcoming you back on your next visit to the Sheraton Hamilton Hotel. More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 May 2013

The first thing one must know that there are two king Street Wests in Hamilton...put the hotel into your GPS as I did never having been here before and you have a. 50% chance of reaching the hotel...I found out the hard way by reaching the other address where there was no hotel. Eventually I got there and told my... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
10 May 2013

Thank you for taking the time to provide us with feedback. We are happy you enjoyed the convenient location to the convention center and local shopping; not to mention the great harbor view. We appreciate you noting your difficulties locating our hotel with a GPS, it is true that due to the greater Hamilton and neighboring township configurations there are... More

Kingston, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 28 April 2013

Spent 2 nights at the Sheraton Hamilton this past weekend for a boy's basketball tournament with my family (4 of us). The room was a typical hotel room, nothing memorable and no "extras", although it was clean and nice enough. Beds were very (very!) comfortable. The hotel was easy to find & parking was great - well lit and plenty... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
7 May 2013

Thank you for taking the time to provide us with feedback from your recent stay. The Link@Sheraton is our connectivity hub of our lobby experience, allowing our guests to work and connect to the people and things that matter to them; there we offer complimentary wireless internet and also six computer stations with complimentary internet. It is true, in our... More

Cobourg, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 April 2013

My husband and I stayed at the hotel in April. We had concert tickets at Copps Coliseum and found this to be the perfect spot to stay. The hotel staff was very friendly and helpful. My husband is in a wheelchair and we found the hotel very easy to navigate. Breakfast is served in a room with steps but right... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
7 May 2013

We hope you enjoyed the concert at Copps Coliseum and are happy to hear that you found our hotel location convenient and our Sheraton Sweet Sleeper beds very comfortable. We appreciate your feedback about our parking facilities; please feel free to email me directly: syed.gardezi@sheratonhamilton.com to discuss further. We look forward to welcoming you back to the Sheraton Hamilton Hotel... More

London, Canada
1 review
5 of 5 stars Reviewed 22 April 2013

I usually do not take the time to share my experience during travel online, but the Sheraton Hamilton Hotel deserves commendation. Everyone, from Gassan (Manager) to Teresa (members lounge attendant), have gone above and beyond to ensure that my wife and I do not second guess our choice of location when staying in Hamilton. Any questions during our stays have... More

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
7 May 2013

Thank you for taking the time to write a review about your recent stay and recognizing all our team members especially Gassan and Theresa. We look forward to welcoming you back for your next visit. More

Windsor, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 19 April 2013

we stayed at the Sheraton a few weeks back..the room was fine but nothing was outstanding. no coffee maker, microwave or fridge. check in was fine. we realized on Saturday that the hotel open directly into the mall and those doors are never locked. we discovered that some of the homeless folks use this mall for overnight stays, & someone... More

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Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
7 May 2013

Thank you for taking the time to write a review about your experience at the Sheraton Hamilton Hotel. I am sorry to hear that your stay with ‘fine’ and not outstanding, as we strive to ensure all our guests have the best possible stay. Though unforeseen events can occur, our staff team handled the fire alarm situation very well. Within... More

Pickering, Ontario, Canada
1 review
5 of 5 stars Reviewed 15 April 2013

We went to see Oprah and stayed at the Sheraton at Copps Collesium on King St. downtown. Easy check-in, beautiful white bedding and oh so comfortable. I think we had a standard room, clean and completely updated. I have to say the beds at the Sheraton are just perfect. Had an amazing sleep. The best part is that we saw... More

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
7 May 2013

Thank you for taking the time to provide us with feedback of your recent stay; and recognizing our housekeeping team members who do an excellent job ensuring our hotel rooms stay beautiful. I am glad to hear that you enjoyed the event at Copps Coliseum and were able to see Oprah. We look forward to welcoming you back the next... More

Wollongong, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 14 April 2013

I stayed here for a conference and was not impressed with the level of noise coming from the corridor. At times it felt like people were having conversations in my room. The loud banging of room doors throughout the night added to this disturbance. Poor sleep aside, the hotel staff were very friendly and the girls behind the bar most... More

Was this review helpful? Yes
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review
7 May 2013

Thank you for taking the time to provide us with feedback. I appreciate you recognizing our friendly hotel team members. During the time of your visit we had a large number of families and sports teams and we did our best to control the noise. Please feel free to email me directly syed.gardezi@sheratonhamilton.com to discuss your sleep quality further. We... More

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Additional Information about Sheraton Hamilton Hotel

Also Known As:
Sheraton Hamilton
Hamilton Sheraton
Sheraton Hamilton Hotel Ontario, Canada
Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Phone Number:
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 20 hotels in Hamilton
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 
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