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Crowne Plaza Hotel Hamilton

3.0 of 5
150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada) (Downtown Hamilton)
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Crowne Plaza Hotel Hamilton
Ranked #8 of 20 hotels in Hamilton
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105 reviews from our community

    Trip type
Traveller rating
    23
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Date Rating
1 review
5 of 5 stars Reviewed 9 May 2013 via mobile

I was staying in Hamilton visiting my son and grand kids. I was met at the front desk with the best service. Even though they were very busy (way too under staffed) I hate when companies do that to their employees. They still greeted me with the utmost respect. The room was very clean and for the price a really... More

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Lindsay, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

We were down in Hamilton for a wedding on the weekend. We were able to find a room at the last minute and they were very accommodating to us. The rooms were very clean. The only issues we had were that the bathroom was very small in the two bed rooms. For the price that we paid, you would think... More

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See 2 more reviews by rpearson_11 for Hamilton
ottawa
1 review
2 of 5 stars Reviewed 25 April 2013

I stayed with family there March, 2013 to attend my son's basketball...Hotel itself is average and would have been OK stay but for the terrible incidence of someone breaking into our vehicle parked in the underground hotel parking garage. We incurred significant financial loss due to stolen items from the car, not to mention the hassle of getting the window... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Hamilton, responded to this review
10 May 2013

Dear shahensha, Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests on that note please accept my sincere apology for the experience you had during your stay with us. I... More

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Kissimmee, Florida
1 review
5 of 5 stars Reviewed 21 April 2013

Maybe it was because my plane was delayed for hours,but when I finally got to the Crowne Plaza,it was sheer relaxation from that point on. Friendly staff, clean rooms, the 7th floor VIP was immaculate for a quick meeting brief in the morning, quick wi-fi and after a long day, I called the medi-spa and was able to have acupuncture... More

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ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review
4 May 2013

Malcolm A, Thank you for your review and complimentary feedback about our great hotel and friendly staff. We’re glad we could add comfort and relaxation after a long day of traveling. We appreciate your recommendations of our hotel to future travelers and hope you’ll plan to visit us again soon. Thank you again for writing. Sincerely, Andrew Holmes, General Manager More

Guelph, Canada
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 18 April 2013

Check in -check in was slow, although there were 2 people at the desk they only worked with one customer at a time. There was a lineup of about 6 or 7 people by the time we were being served. This aspect of the hotel that needs to be improved. Room -the room is updated and comfortable. There is a... More

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ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review
26 April 2013

Lilly_travelling_cat, We appreciate your review and feedback, and we’re glad you found your room comfortable during your stay. We apologize for the areas that we fell short in meeting your expectations. Your feedback provides many areas that we can work on in order to improve our guest experience. We hope you will return and see our improvements. Thank you again.... More

kitchener
1 review
5 of 5 stars Reviewed 17 April 2013

I have been staying at this hotel twice a year,(sometime three times a year,with friends,business and family), for the past 3 years and cannot wait to go back this year first in June and then in September, I love this hotel for the service from all the staff, the rooms and cleanliness, and the breakfast is great and the pool... More

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ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review
26 April 2013

goran6969, Thank you for your review and repeat stays with us at the Crowne Plaza Hotel. I’m happy to hear that our friendly service, clean rooms and delicious food keeps bringing you back. It’s wonderful to know that we are consistent in providing an exceptional stay on each visit. We appreciate your high recommendations of our great hotel to viewers... More

Hamilton, Canada
1 review
5 of 5 stars Reviewed 16 April 2013

Had to stay the night here recently when there was an issue with the place I am currently staying. The staff were incredibly friendly and helpful. The rooms were great as well nice and clean. Would definitely recommend for anyone comng to visit Hamilton. The location is also right downtown, so it was nice to be able to walk about... More

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ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review
26 April 2013

Marko O, Thank you for the review on your stay with us at the Crowne Plaza Hotel. I appreciate your kind words about our clean rooms, convenient location and friendly staff. We’re happy you chose to relocate to our hotel, and we hope you’ll have another opportunity to visit us again soon. Thank you again for writing. Sincerely, Andrew Holmes,... More

1 review
5 of 5 stars Reviewed 16 April 2013 via mobile

My family from Europe visited Hamilton and they stayed at this great hotel . They were amazed with professional attitude and hospitality. They found this hotel very clean soaceus and well designed. Food was great and there was warriors choice. I'm happy that my relatives enjoyed their vacation with Crowne Plaza employees

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ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review
26 April 2013

Popbog, Thank you for taking the time to share your family's experience with us at Crowne Plaza. It's great to receive your kind comments about our professional staff and their excellence in customer service. I'm happy to hear your family enjoyed our hotel property and the warm hospitality they experienced during their stay. We appreciate your family choosing to stay... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 April 2013

We booked a Saturday night stay at this hotel because it had one of the better price points for a Hamilton facility, while still looking appropriate for a family stay. The first room they gave us was right at the elevators, which make a loud dinging noise, and the floor was filled with a boy's soccer team, so I asked... More

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ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review
17 April 2013

PattyandMike, Thank you for sharing a review about your recent stay with us at the Crowne Plaza Hotel. It is unfortunate to hear that you did not have a satisfying stay with us. I appreciate your feedback and apologize for the noise disturbances you encountered during your visit as well as the inconvenience of moving to another room. I’m glad... More

Toronto, Canada
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 8 April 2013

We booked these accommodations last minute late on Mar 30, 2013. We found the staff member extremely helpful and friendly and he provided us with an easy, quick check in. We found the hotel overall very clean, good parking and very secure. Our room on the 8th floor was very clean with nice bed linens and good size room. A... More

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See 2 more reviews by patricia234-12 for Hamilton
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review
17 April 2013

patricia234-12, Thank you for your review on your recent stay with us. I’m pleased to hear that you enjoyed your first stay with us and found our hotel clean and comfortable, as well as our friendly staff helpful and accommodating. It’s unfortunate to hear that you did not receive the same service with your second reservation. I apologize for the... More

 
 
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Additional Information about Crowne Plaza Hotel Hamilton

Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario, Canada
Address: 150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada)
Phone Number:
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Amenities:
Business Centre Fitness Centre Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 20 hotels in Hamilton
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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