We stayed here on Christmas Eve - and have stayed here oink the past on numerous occasions. As always, the hotel was impeccable, service was fantastic and the room was quiet and clean.
When we return to Kanata this all always be our first choice for accommodation!
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Thank you for taking the time to share your experience with regards to your stay with us over the holidays!
With many accommodation choices to stay with in Kanata and the greater Ottawa area, we are delighted you chose to spend Christmas Eve with us!
We look forward to welcoming you back to the property on the next ocassion of...
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We have always had great stays at this property. The same could not be said for this most recent stay due to ongoing renovations.
From the dust and masking tape still on the walls to the chemical smell it was obvious we had been put into a room that was right in the midst of being worked on.
After less...
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Reviewed 16 March 2010
Thank you for taking the time to provide us with your feedback further to your recent stay with our hotel.
After 12 years serving our community, we are delighted to have the opportunity to complete the final phase of our property improvement plan including our executive level guest rooms, public areas, and our onsite themed Italian restaurant.
The team was...
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I travel for business, frequently, to Kanata and have stayed in most of the hotels in the area at least once, and in my opinion this is the best. Rooms are great, staff is wonderful, beds are comfortable, and the restaurant is superb.
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On behalf of the team at Holiday Inn & Suites Ottawa Kanata, I wanted to extend you a VERY BIG THANK YOU - for taking the time to write about your positive feedback further to your stay at our hotel.
It truly means alot to our team - as we work so hard to deliver a differentiated service experience to...
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I stayed at this hotel Saturday November 5 was in town for the Sens Game. When we arrived
we tried to check in and were told the room was not ready. The lady working the front desk was extremely rude and condescending. We left and came back again to check in it did not go so smooth. We ate at...
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Thank you for taking the time to post a review further to your stay with us on Saturday November 5th.
We are sincerely sorry that your impression of our hotel was not a positive one.
With the hotel's location proximate to Scotiabank Place, and with our SENS playing back to back games (Canadians in town on Friday nite), the hotel...
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Very clean hotel with fantastic rooms. Many restaurants located in walking distance as well as large shopping area. Staff were very friendly and responsive to my needs. The restaurant in the hotel is very good and offers fantastic room service.
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Thank you for sharing your feedback regarding our hotel. We are committed to creating a "Great Hotel, Guests Love".
Upon the ocassion of your next stay - we look forward to sharing with you our product refreshments that are currently underway.
Hopefully this investment will continue to ensure your opinion - that our hotel is a great place to stay!
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From the minute I walked in, I was pleasantly surprise ...staff at the front desk, are friendly, polite, smiling, I felt like I was a family member! And the location of the Hotel,couldn't be better, it's located just off the Highway 417, so you take exit 139 and within 4 minutes your in the Hotel driveway, so no trouble at...
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Thank you for sharing your positive feedback further to your stay and dining experience at our hotel.
Our signature warm focaccia bread that is filled with seasoned egg plant and mozarella cheese, and served with basil infused virgin olive oil and balsamic vinaigrette - is a fan favorite! I am delighted to hear we were able to accommodate a quick...
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We stayed 4 nights and it was excellent! Staff and Management deserve a nod because it must be a team effort that makes this hotel appear like it’s running effortlessly. Spotless from parking lot to room, I loved that! Clean, well appointed rooms. The 1 bedroom queen suite was tastefully furnished and well appointed. We liked the 2 TV’s, French...
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Thank you for sharing your feedback further to your stay at our hotel.
I am delighted that you noted both the cleanliness of our hotel, as well as the friendliness of our guest experience team.
Our team strives to deliver "BrandHearted" service - and it is great to see our guests are noticing their commitment.
Thank you again - and...
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Pros - friendly staff, clean facility, banquet staff great to work with, location excellent, queen suites have mini-fridge, microwave, coffe maker, sink, 2 flat screen tv's, large bathrooms
Cons - bed soft, breakfast not included in daily rate
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Thank you for sharing your feedback regarding our hotel. I sincerely appreciate your balanced view of our facilities and value delivered.
We do offer a rate called "Best Breaks" that does include breakfast, however you are correct in noting that by and large, our daily rates do not include breakfast.
To ensure great hot food, at a reasonable price, we...
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Although the staff continues to impress with friendly efficient service and the location is ideal, I have reviewed this hotel before in detail and this is the first time we have encountered any problems. On our most recent visit to Ottawa, we found several problems with the property. Our suite on one of the executive floors had the most uncomfortable...
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Reviewed 20 December 2010
Reviewed 9 February 2009
Thank you for sharing your feedback with regards to your recent stay.
Please accept our sincere apologies for not delivering to you a "restful night's sleep" - due to the comfort of your sofa bed mattress.
I am delighted to confirm that we are completing refreshments to our guest rooms on our three (3) remaining guest room floors, with includes...
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Very nice hotel. Rooms are spacious. Both rooms and facilities are clean.
Restaurant is OK, but service was a bit slow.
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