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Hotel class 2.0 of 5
222 Hearst Way, Kanata, Ontario K2L 3A2, Canada
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Reviews you can trust

69% Recommend
3.5 of 5 stars 26 reviews
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By trip type
All (26)
[ Date ] [ Rating ]
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4 of 5 stars
Pasadena, California
17 Dec 2009 | Trip type: Business, Solo travel New

My room was gigantic, probably 5x6 m. Comfortable bed, sofa, chair, table/desk with easy hookup for laptop (power, wired Ethernet, or wireless). Well-lit bathroom, generous size towels. Free breakfast buffet was plenty adequate but not extravagant (e.g., eggs - hard boiled only). I reserved online, but desk clerk asked me if I was a AAA or CAA member, and saved... more

Good value
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3 of 5 stars
southern ON
17 Nov 2009 | Trip type: Couples

We searched for a reservation at the last minute, as our plans were changed by an illness in the family. This motel was quite satisfactory...not expensive for the Ottawa area, clean, and comfortable. Continental breakfast included too. We didn't bring our dog but other travellers did take advantage of this pet friendly location. It's good to know we can take... more

Management response from
HotelVu, Hotel Management

We are glad you were able to stay with us on your recent trip to Ottawa and for taking the time to leave feedback on your stay. We do hope your enjoyable visit will encourage you to stay with us again should your travels bring you back to Canada’s Capital.

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1 of 5 stars
Thornhill, ON
1 Nov 2009 | Trip type: Business, Solo travel

Got into the hotel late. Check in was slow. Room key didn't work. Room was clean but quite worn. Sofa was gross. Bathroom was clean. I went to bed worried about what might lurk in dark. TV worked poorly. Breakfast room was packed. At $113 per night, hardly any value for the money. Worth at most $79 and even at... more

Management response from
HotelVu, Hotel Management

We are sorry if your stay was not an enjoyable one, and the impression it left on you. Regarding the TV reception, you were correct in your assessment. The hotel installed new 32” flat screen TVs in most rooms and have been frustrated with the reception recently. Please note the cable company has been actively working in the neighborhood making...

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2 of 5 stars
Toronto, Ontario
28 Oct 2009 | Trip type: Couples

For a one-night stay in Ottawa, we got a good deal on this hotel through Priceline.com ($70/night + tax). The hotel is nice, clean and the check-in service was decent (although slow). The rooms are nice, spacious and wireless Internet is free. So far, so good. The night was unfortunately not comfortable. Firstly, the queen bed was VERY bouncy, leading... more

Management response from
HotelVu, Manager

Thank you for your review on the Comfort Inn Ottawa West, for it is through these comments we are able to focus on areas that need special attention. We are sorry that your room was not up to your expectations. All rooms from time to time need to upgrade their furnishings. The Comfort Inn has indeed made a capital investment...

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4 of 5 stars
Milton
20 Oct 2009 | Trip type: Family

My mother and I had to make a unexpected vsit to Ottawa and found this Comfort Inn to be one of the best we have ever stayed at. The team here was very welcoming & accomodating and the hotel itself was clean and neat. This is a hotel that we would reccomend to our family & friends when we are... more

Management response from
HotelVu, Management

Thank you for your complimentary review of the Comfort Inn Ottawa West Kanata. We always appreciate our guests that take the time to leave such nice comments about our hotel. We hope on your next visit to Ottawa we will once again have the pleasure of you staying with us.

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4 of 5 stars
toronto
1 Oct 2009 | Trip type: Couples
1
person found this review helpful

This hotel is right off the highway, about a 15 minute car ride to downtown Ottawa. The property appears to be relatively new. We stayed in a room with a queen bed. The room was clean and appealing, with a bar fridge and microwave. The linens were fine, and towels a bit on the flimsy side. The breakfast,included with the... more

Management response from
HotelVu, Management

How kind of you to take the time to share your experience with our hotel. We are proud to offer our guests a complimentary hearty continental breakfast. The Comfort Inn is one of the few hotels with a free continental breakfast that offers so much! Located in a quiet residential neighborhood in Ottawa West, formally Kanata, the Comfort Inn offers...

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5 of 5 stars
Montreal
11 Sep 2009 | Trip type: Business, Family
1
person found this review helpful

I was realy astonished to find here a good service for that price. The room is clean, there are all small things for you in the room, the personal are amiable. more

Management response from
HotelVu, Manager

Thank you for taking the time to review the Comfort Inn Ottawa West Kanata. Webster dictionary defines “astonished” as surprised or amazed and “cheap” as charging or obtainable at a low price. We hope our interpretations are correct. Our team works hard to make all our guests feel special. As a family friendly hotel we offer affordable accommodation with numerous...

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4 of 5 stars
Mississauga, Ontario
5 Aug 2009 | Trip type: Friends getaway

I was staying at theis hotel to attend the Canadian National Dog Agility Championships. There were many dog and handler teams staying here and they were treated extremely well. Upon check-in we were given a package with a special door hanger if we choose to leave our dogs in our room, also included were the hotel pet guidelines and treats... more

Management response from
HotelVu, Manager

We are thrilled to hear you were so well taken care of by our staff during your recent stay with us. The Comfort Inn Ottawa West Kanata is conveniently located close to the National Capital Equestrian Park, which hosted your championship. We trust the event was a great success. We greatly appreciate your complimentary feedback and hope your travels will...

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4 of 5 stars
Toronto, Canada
11 Jul 2009 | Trip type: Couples

As far as we could tell from our brief stay, this is an excellent property. Pet friendly with a well organized and well state pet policy. Room was clean, comfortable and quiet with a modern TV and no internet connection problems. Location is convenient to 417, but one does have to drive a little from the exit ramp. No highway... more

Management response from
HotelVu, Manager

The management of the Comfort Inn Ottawa West Kanata appreciates you choosing to stay with us and for taking the time to leave feedback on your stay. We are delighted that our product and service met your needs. We sincerely hope that you will choose to stay with us again on your next trip to Ottawa.

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5 of 5 stars
Canada
22 Mar 2009 | Trip type: Couples
1
person found this review helpful

Came to Ottawa to see my son who goes to collage here..booked this hotel site unseen online..hotel was so clean, staff very friendly and accommodating...i asked for something and they had it right away...quiet hotel even though there were a lot of people in the hotel and in the morning there was a great breakfast and the breakfast area was... more

Management response from
HotelVu, Hotel Management

There's a great selection of Colleges and Univiersities in Ottawa and we are pleased we were a convenient location for you to visit your son. It sounds like we were able to meet all your expecations and exceed some. We thank you for your kind comments. We look forward to welcoming you back.

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Comfort Inn West Also Known As

  • Comfort Inn Kanata
  • Kanata Comfort Inn
Address: 222 Hearst Way, Kanata, Ontario K2L 3A2, Canada
Kanata hotels Comfort Inn West
3.5/5.0
26