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Holiday Inn Express Hotel & Suites Kingston Reviews, Ontario, Canada

All 37 Kingston hotels »
All 37 Kingston hotels

Holiday Inn Express Hotel & Suites Kingston

2.5 of 5
11 Benson Street, Kingston, Ontario K7K 5W2, Canada
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Holiday Inn Express Hotel & Suites Kingston
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Ranked #4 of 37 hotels in Kingston
4.5 of 5 stars 200 Reviews
Most recent review
“Amazing Stay!!”
5 of 5 stars Reviewed 16 June 2013
Sportmom89
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200 reviews from our community

Traveller rating
    117
    55
    12
    4
    12
See reviews for
Families
67
 
Couples
47
 
Solo
11
 
Business
45
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
1 helpful vote 1 helpful vote
“Amazing Stay!!”
5 of 5 stars Reviewed 16 June 2013 NEW via mobile

After a horrifying experience at a previous hotel that left me stranded late at night with my kids the holiday inn express made it possible to take us in. They only had suites left and offered them to us at an amazing discounted rate. The hotel was clean the rooms were spacious and modernized. The staff was super friendly and... More

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2 reviews
“Would totally recommend”
5 of 5 stars Reviewed 15 June 2013 NEW via mobile

What a fabulous hotel. We came to kingston this weekend for a hockey tournament booked at a hotel on a hill 2 min away.... After only being there 2 hrs and freaking out about the accommodations, characters frequenting the hotel then bed bug incident amongst many other issues we came straight to this hotel with our horror story praying they'd... More

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Cobourg
1 review
“Making travelling for business pleasant”
1 of 5 stars Reviewed 12 June 2013 NEW

I am in a hotel every week, to be welcomed and made to feel at home is a bonus. Hotel is clean, rooms are well equipped. Breakfast is good. Front office staff always welcoming. Its certainly my choice for Kingston. For pleasure too although not in the downtown core. Great shopping at the Kings crossing center too 5 minutes walk... More

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Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Best Value Hotel in Kingston”
4 of 5 stars Reviewed 5 June 2013

If you are planning to stay in Kingston, this is definitely the hotel to stay at! Although this hotel is not in the downtown core, there is lots of free parking and it is right off the highway. The rooms are lovely (clean, well decorated, well stocked), there is a mini fridge and microwave in all rooms, and the TV... More

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See 2 more reviews by WineTravelista for Kingston
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
7 June 2013

Thank you very much for staying with us and for sharing this wonderful recommendation of our hotel. Although we are not located right downtown, there are many advantages to our location including proximity to the highway, stores, restaurants, and the movie theatre. We are so glad to know that you enjoy all the amenities included with your room and that... More

Dolgeville, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed 28 May 2013

Staff was very pleasant, helpful, and courteous. Rooms were big, very clean, bathroom was excellent. Convenient location. Breakfast was super! Nice indoor pool and hot tub. Free internet. Although I did not use the fitness room it appeared very nice. The room price was moderate but the taxes that were added were high.

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HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
30 May 2013

It is so wonderful to hear such positive comments about our staff and hotel so thank you for taking the time to post this review. We are glad you enjoyed your room, the complimentary breakfast, and all of our amenities. We hope you will be back to visit us again. More

Hamilton, Ontario
Top Contributor
70 reviews 70 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
“Excellent Hotel Right Off The Highway”
5 of 5 stars Reviewed 28 May 2013

When travelling through the area my wife and I spent a night at this nicely appointed hotel. The rooms are spacious and well equipped (ours had a fridge and microwave). The pool and hot tub looked inviting although we did not have the time to you use them. The breakfast bar was well stocked with a good variety of choices.... More

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HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
29 May 2013

Thank you for staying with us on your recent trip through Kingston. We are so glad to know that you had an enjoyable stay. Our hotel is very convenient for travellers passing through because of out excellent location, peaceful guestrooms, and complimentary breakfast but we do hope to have the opportunity to welcome you back again so that you may... More

Colorado
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“Very clean, large rooms reasonable prices”
4 of 5 stars Reviewed 23 May 2013

Location in near the 401, shopping and restaurants. The rooms are large and clean. The staff is very friendly. The breakfast is traditional express fare (nothing to get excited about but ok) Great selection on tv.

Was this review helpful? Yes 1
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
27 May 2013

Thank you for sharing this review of our hotel. We are pleased to read your positive comments. We hope you will keep us in mind the next time you travel to Kingston. More

Kitchener, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Comfortable, clean place for the travelling person”
5 of 5 stars Reviewed 23 April 2013

This review is overdue but it is worth posting (I travelled in May 2010 and May 2009 staying here). Absolutely no issues with this hotel. Both times I stayed here, the checkin was extremely fast, and the room I was given was clean, and very modern looking. Beds are very comfortable for sleeping. There are many places to eat within... More

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HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
24 April 2013

We are so glad that you decided to post this review… better late than never! Everyone here at the Holiday Inn Express and Suites Kingston would like to thank you for your comments and endorsement. We hope to have the opportunity to welcome you back to our hotel again. More

Bertrange, Luxembourg
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Mechanically noisy room but good VFM”
4 of 5 stars Reviewed 9 April 2013

We stay at this hotel frequently. It is clean, and the staff is great. Facilities are super for what it is, an HI Express. Location suits us for access to the main highway (401) and our daughter's school. On the plus side, very clean rooms, friendly staff, large rooms (we had a mini-suite sort of extended room), complimentary local and... More

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HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
10 April 2013

Thank you for the review, we appreciate your feedback. You are correct, some of the things you have mentioned are dictated by brand standards and therefore somewhat out of our control. However, the comfort and satisfaction of our guests is our absolute priority so we will certainly look into these issues. Overall, we are glad to know that enjoyed many... More

Cannington
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Will stay again!”
5 of 5 stars Reviewed 8 April 2013

I love staying at this location as parking and breakfast are included in the room price. The hotel is spotlessly clean. Check-in without any issues. The room is modern and clean. I love having a small fridge and a microwave in the room. There are a number of restaurants if you are wanting to eat close by, ranging from a... More

Was this review helpful? Yes
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
9 April 2013

Thank you for taking the time to share this wonderful review of our hotel. We are thrilled to hear that the Holiday Inn Express and Suites is your first choice hotel when staying in Kingston. You have mentioned so many of our great features and amenities and it’s good to know that you have enjoyed them all. We look forward... More

 
 
Holiday Inn Express Hotel & Suites Kingston
Holiday Inn Express Hotel & Suites Kingston
4.5 of 5 stars 200 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Very clean” (6)
  • “Pool area” (4)
  • “Only complaint” (4)
  • “So comfortable” (3)

What travellers search

  • hotels near m1s 5w2
  • kingston canada hotels holiday inmn

Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Phone Number:
Region: Canada > Ontario > The Great Waterway > Kingston
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Kingston
#4 Business Hotels in Kingston
Price Range: ££
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario, Canada

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Holiday Inn Express Hotel & Suites Kingston
11 Benson Street
Kingston, Ontario K7K 5W2
Canada
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