First thing first, went to hotel with my wife, for our 1st anniversary. My wife found the hotel on line and callled to book it. they said that they had a whirlpool and a pool. that is true but the whirlpool didnt work. (the reason why she booked it) also found porn in the drawer of the hotel room. what... more

The hotel location was very convenient as it was within proximity to various restaurants. We were disappointed that there was no Internet access even though they said that there was Internet access available. It would have been helpful for work. We also discovered that the fitness area had broken machines which was unfortunate. more

If you only need to stay 1 night and you need to save money, then you'll survive and it'll be ok. First, check-in took forever because they couldn't find our reservation even though we had a web confirmation. We booked a Queen and got 2 double beds. The room was VERY cold and the heat BARELY worked. If it weren't... more

We definatley expected better! The front desk was really nice, the rooms smelled like smoke (fresh) which was weird cuz it was a NON_SMOKING ROOM! you'd think that the cleaner would of smelt it.. . The room was dirty, beds were okay not to great though, no shampoo's or anything, again very dirty!, Loud! you have to go through the... more

We booked this through Expedia - for 3 families - 6 adults and 6 kids all under age of 7. The goal of weekend was to get together let the kids swim while parents were able to socialize. Check in was a bit confusing - I had booked 3 Non Smoking rooms through Expedia. When we checked in the front... more

We got there, the room was FILTHY>>>fridge was a mess, there was half-eaten bags of potatoe chips and dip in the drawer beside the bed, chips under the bed, and the phone didn't work. When they finally moved us at 11 pm at night, then the key did not work in the door, and when I wanted to complain to... more

Firstly, when we booked, we asked if the pool was okay and told yes. When we arrived, it was broken down, the whirlpool did not work either. We were supposed to stay a week as my 8 year old had hockey school, but switched out after 2 nights. The beds were rock hard. A 3 week employee was left at... more

A couple of us stayed here on holiday from Ireland (this was our second stay at the hojo here in London) we got a good internet rate and the rooms were spacious with hottub, tv, coffee making facilites. The only down point was although it was a non smoking room the duvet smelt of stale smoke. was rectified though Pool... more

This hotel has clueless ownership and management. They gave our paid for room away and strangers were occupying it when we returned for a relaxing night. After ruining our weekend-no rooms available... the clueless owner and clueless manager offered us 10 bucks off our next stay-as if our next stay there will ever happen again.... No satisfaction received from unprofessional... more