I was disappointed with the Residence Inn in Downtown London, Ontario. I've used Residence Inns for years and this is the first time that I had a less than very good experience. Must say first that the staff is splendid. From the check-in desk clerk to the housekeeping, maintenance men, and restaurant manager..absolutely everyone was gracious and helpful. I did... more

Stayed one night at this hotel for a wedding. Booked the premium room rate that included hot breakfasts for everyone (4 people in my family) hoping to save the standard $12/person breakfast charge at most hotel restaurants. The room was great. Very large 1 bedroom suite (500+ sq ft). Beds were comfortable, room was quiet and everything was in good... more

We only stayed for a couple of days but had a great time. Staff was helpful, attentive, and knowledgeable . Rooms were clean, comfortable and quiet. Breakfast and the meal(snack) provided at the social hour was typical Residence Inn fare but was good too. Would definitely stay here again. more

Parking: The hotel has a few parking spaces at the entrance, but the staff prefers if you park in the underground garage. Parking fee is $8 per day. Check In/Out: Quick and efficient. I was pleased that they let us check in early considering we were very early on our arrival. Room: We had a queen size bed with a... more

Residence Inn London is an ok hotel. Although all Marriott's have turned non-smoking, you can still smell a hint of old smoke in the rooms. Staff was friendly overall. Food wasn't bad. Typical Residence Inn breakfasts. Next time in London I will check out the Hilton which some of my co-workers were saying was much nicer. more

The service is beyond great; however, the rooms were dated (bed was not the best, but not bad) and the food was "terrible." I ate breakfast everyday the week of Dec 3. It was always clean, always hot, and great service. "But" the food was terrible . . . the eggs tasted like instant eggs; the breakfast potatoes were limp/wet,... more

My family recently stayed there for 1 month and a half as my dad was having surgery nearby. I cannot tell you just how amazing the staff is there, from the front desk clerks to housekeeping to maintenance. I have never stayed anywhere where I immediately was treated like family. The staff all bent over backwards to help us in... more

What a great hotel! We stayed in a 1 bed. king suite that exceeded our expectations. The suite was like our own apartment that was very spacious and VERY clean. After a long day and late night out to a friend's wedding it was comforting to know that we were going back to relax in a suite that "felt" like... more

We stayed in a suite (family of 2 adults and 3 children). This was our first Residence Inn experience and found it very pleasant. Breakfast is standard Marriott fare and very good. Our suite had lots of room. Two television sets are great when you have small kids who go to sleep early. The parking rate of $8.00 plus tax... more