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Courtyard by Marriott London

3.0 of 5
864 Exeter Road, London, Ontario N6E1L5, Canada (Westminster)
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Courtyard by Marriott London
Ranked #18 of 42 hotels in London
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68 reviews from our community

    Trip type
Traveller rating
    22
    28
    13
    4
    1
Date Rating
Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 8 May 2013

Room is a courtyard Marriott, no issues! Clean and comfy! Internet connection is non existent! Bistro Staff don't know what they have on their 10 item limited menu I waited 25 minutes for a chicken salad sandwich to have to made wrong. I was the only person ordering food! I normally stay at the Hampton Inn across the street. I... More

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review
10 May 2013

Hi KROntario Thank you taking the time to give us your feedback on our hotel and I am saddened to hear about your experience in the Bistro and that you had problems with our internet connection. I understand how important Internet is during a business trip I would have be delighted to personally help you with your connection and to... More

Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 2 May 2013

Stayed here while moving our daughter out of one home and into another for University. Our stay was one night (Tuesday to Wednesday). The lobby was small, very modern decor. Very clean. We were on the second floor, room 202 (this is important to note). Walked off the elevator and was very pleased with the decor, the carpet. It was... More

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review
10 May 2013

Hi sbcooper Thank you staying at the Courtyard London while moving your daughter into University and I hope the move went smoothly. I am delighted that you enjoyed the guestroom and lobby areas and as mentioned in another review; the soft pillows. I appreciate your feedback regarding room 202 and our beer store deliveries and thank you for highlighting this... More

Sarnia, Canada
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 24 April 2013

This place has undergone some changes with the name change, and its a nice place. The lobby is modern looking and the rooms were very clean and kept well. Don't bother going to the lobby to buy a bottle of water because you will be charged almost $4 for it! That was the only thing, as small as it was,... More

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See 8 more reviews by chris s for London
Tony C, General Manager at Courtyard by Marriott London, responded to this review
10 May 2013

Hi Chris s I am glad you decided to stay at our NEW Courtyard by Marriott London. I am delighted you enjoyed the changes we have made during our renovations and that the guestrooms meet your needs and expectations. I appreciate your feedback on the bottled water and we are currently offering a bottle of water in our market for... More

Wingham, Canada
Top Contributor
72 reviews 72 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 12 April 2013

Ended up here a night because of bad weather after an appt. It was clean , the rooms are freshly done. I appreciated the fact they actually had a soft pillow, that's always an issue for me, as most are too firm for my comfort. Close driving to other restaurants on the Wellington road strip. There is a bistro on... More

Was this review helpful? Yes 1
See 3 more reviews by Barbara d for London
Tony C, General Manager at Courtyard by Marriott London, responded to this review
10 May 2013

Hi Barbara d Thank you for choosing to stay at the Courtyard London and taking the time to review our hotel. I am delighted that your stay was confortable following your appointment and that you liked the pillows. I hope to welcome you to our hotel again in the future. Best Regards Tony Cowie More

Detroit, Michigan
Top Contributor
122 reviews 122 reviews
106 hotel reviews
Reviews in 69 cities Reviews in 69 cities
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed 8 April 2013

This Courtyard is located just off the 401, 2-3km east of the junction with the 402 from Sarnia. I was here for one night. Check in was crisp and polite, and she thanked me for my status with Marriott. I was upgraded to a King Suite, which was similar in size/layout to an Embassy Suites room or a Hyatt Place.... More

Was this review helpful? Yes 1
Tony C, General Manager at Courtyard by Marriott London, responded to this review
10 May 2013

Hi Chauncey_Gardiner Firstly thank you for choosing to stay at our NEW Courtyard by Marriott London and I thank you for taking the time to give us feedback on your stay. I am delighted to hear that our hotels meet with your expectations and that my staff helped make that possible; our Bistro is designed to allow our guest time... More

Kingston, Ontario, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 April 2013

Great location right off the 401. Very comfy bed and very good internet service. Rooms are always well appointed and gotta love the extra plugs that the Marriotts offer for plugging in my 2 computers, my cell phone and the iron. TV is really slow to turn on and really reacts very slowly to channel changes. Another suggestion is to... More

Was this review helpful? Yes 1
See 2 more reviews by ANDRE O for London
Tony C, General Manager at Courtyard by Marriott London, responded to this review
10 May 2013

Hi Andre Thank you for sharing your feedback on the Courtyard by Marriott London. I am delighted that the bed, internet services and plug outlets made your stay seamless. I will have our engineering department review the televisions to ensure a smoother operation. I look forward to welcoming you back to our hotel during your next business trip to London.... More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 25 March 2013

Decided to check in for one night, as weather was bad and traveling back to Toronto would have been hazardous. Room was 110$ per night and in my mind, overpriced for a Marriott Courtyard hotel located on the edge of town, nowhere hear the airport or even downtown. The problem was there was almost no service there- a small little... More

Was this review helpful? Yes 1
Tony C, General Manager at Courtyard by Marriott London, responded to this review
9 May 2013

Hi Rotex29 Thank you for taking the time to give us feedback from your stay at our hotel. I appreciate all feedback from our guest so that we able to enhance our guest experience and improve our service standards. I sincerely apologize for the lack of service you received during your stay and I can assure you this is not... More

Brampton, Canada
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 19 March 2013

The newly rebranded Courtyard by Marriott in London Ontario follows the Courtyard formula to a tee. The Bistro, info wall and room layout is very familiar but still comfortable and pleasing to the eye. This was my first stay at this property but it will definitely not be my last. The staff was warm and attentive, the room was clean... More

Was this review helpful? Yes 1
See 3 more reviews by eyeno for London
Tony C, Manager at Courtyard by Marriott London, responded to this review
21 March 2013

Hi Eyeno Thank you for the review on Trip Advisor and I am delighted you choose to stay at our hotel while on business in London and our hotel met with your expectations. We are delighted to be part of Marriott family and I hope to welcome you back to our hotel the next time you are on business in... More

Kanata, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 March 2013

This is a new Courtyard which just open not long ago. Access to this new Courtyard is extremmely easy just along the Highway 401 in Ontario. Very nice design and nice room with suite. Small kitchen with microwave, fridge, sink. etc. Nice pool but there is no jacuzzi for unknown reason. The gym has two treadmill, 1 bike and 1... More

Was this review helpful? Yes 1
Windsor, Canada
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 March 2013

Hello Everyone; I stay at this Courtyard quite often as my main client is located just around the corner necessitating overnight stays in London. I will tell you the makeover of this property was way overdue! While I am sorry it is no longer a part of the Holiday Inn family I believe this property has given me a new... More

Was this review helpful? Yes 1
Tony C, General Manager at Courtyard by Marriott London, responded to this review
22 March 2013

Hi USA_Admirer Thank you for taking the time to review our hotel and I am delighted you chose to stay at the Courtyard by Marriott while on business in London. It is great to that our renovation has given you a new appreciation for the Marriott hotels family and that the new look of our hotel makes us your preferred... More

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Additional Information about Courtyard by Marriott London

Also Known As:
Courtyard By Marriott London Ontario
Address: 864 Exeter Road, London, Ontario N6E1L5, Canada
Phone Number:
Region: Canada > Ontario > London > Westminster
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotels in London
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel in London, Ontario Boasts Convenient Location Well-appointed rooms and a friendly staff are waiting to welcome you to the Holiday Inn Hotel & Suites of London, Ontario. Our hotel's location near Highway 401 makes it easy to access downtown London, and we offer complimentary transport to London International Airport (YXU). London is an energetic city with many famous attractions, from the WesterFairRaceway to The Grand Theatre in the heart of downtown London, Ontario. Our hotel's guests can cheer for the London Knights hockey team at the John Labatt Centre, picnic at the Storybook Gardens or shop at White Oaks Mall, the largest shopping Centre in London. Our rooms are ideal for business travelers, and our hotel is located minutes from Victoria Hospital, London Health Sciences Centre, the University of Western Ontario, Siemens, 3M, Ford and the London Convention Centre. Lodging here also gives you easy access to our 2,000 sq. ft. of meeting space and 24-hour Business Centre. From the on-site restaurant to the free high-speed Internet access, we offer the amenities you need for your stay in London, Ontario. Our hotel rates include complimentary access to the 24-hour Fitness Centre, indoor, heated pool and whirlpool. Every room features comfortable bedding, a 25' TV and a spacious work area; rooms with Jacuzzi tubs and suites with living rooms, sofa beds and additional amenities also available. ... more   less 
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Courtyard by Marriott London
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