My sons hockey team stayed at the Homewood by Hilton and our stay felt nothing like home. The emplyees were rude, the accomadations were poor, security harrassed both parents and children and the managment do not seem to understand the consept of customer service. We were given a room that had a giant black stain in the carpet. The television... more

Upon trying to check in 20 minutes early I was told no - then the front desk gal commented "they ensure they check in all of their corporate guests early first" So what is she saying - my money isn't as good as corporate? I asked her about this and her comment was - "I could find another hotel" -... more

It was just one night but it was a comfortable suite (King bed) and a well appointed kitchen. Hot breakfast in the morning could use improvement - especially the slow toaster. The pool is saltwater. Got a discounted rate. Don't think it would be worth the full rate. more

I had booked this hotel due to the high reviews and it being a Hilton product. My co workers and I were very surprised to see how beautiful it was and how comfortable the beds were. The staff had been so accomodating towards us and were so very kind. My hats off to the management team at this hotel, as... more

Stayed at the Homewood Suites for 3 nights while getting my daughter settled in at school in London. Booked this hotel based on glowing reviews on TripAdvisor - and they were accurate! Our suite was very comfortable - very clean & well furnished. The king size bed was super comfortable. Complimentary breakfasts and free buffet dinners in the evenings are... more

Stayed there for one night last week. The fridge was producing a sound that prevented me from getting a good night sleep. When I checked out next morning I complained about the noise. The manager came out said we are sorry about this, can't do anything, and was gone within five seconds. I booked at this hotel based on the... more

If you are looking for a nice, spacious, hotel just off the 401 near London, ON, then this is the hotel for you. The rooms are like small one bedroom apartments, tastefully decorated with ample room to spread out. Traveling with a small child, it was great to have a separate bedroom so our baby could sleep in his crib... more

Our family stayed at this hotel for the Victoria Day long weekend (May 15-18) primarily because it was the number one ranked hotel on tripadvisor. (It slipped to number 2 recently). The check in was fast and easy. The reception desk person was courteous, gave a rundown of all the amenities, and answered all our questions. She would never be... more

We really like staying at this hotel. The mattresses , pillows, and sheets were very clean and comfortable. (You didn't feel like a thousand people at been there before you.)Private door seperated the bedroom from the small living room. Flat screen tv in each room. Large bathroom with fluffy white towels and soaps are all by Neutrogena. Each room has... more