The physical amenities were great, the room was nicely done, the beds were comfortable, the pool was nice, everything was great except for the noise! There were partiers next door to our room and, down the hallway, there was a family of five with two little kids who ran up and down the hall, slamming their room door when they... more

The beds have to be changed asap, they were caving in. At 5am we received an automated call, no idea the subject. When I told the staff in the morning they completely ignored it , they didn't even apologize, they just said, maybe I had requested a wake up call, which we hadn't. The management should train their employees what... more

I booked this through expedia because it was just convenient and cheap. I got in to the hotel, checked in, went to the room, and found out that it was not a king size bed as advertised - more like a double or queen size at best. No big deal right? I call down to the front desk and the... more

This hotel is going downhill FAST. The service was terrible, the front desk staff were generally confused and made errors on my bill and my mothers as well, despite the fact I had been specific to them moments before about the booking and billing. The magnetic keys repeatedly lost their signature and i had to go down 3 times to... more

We actually did not even end up staying at this hotel. I am a frequent traveller for business had stayed at another hotel most of the week but wanted to be closer to the airport for an early flight. Upon check in we were put in a room that was dated and dirty. I reported this to the front desk... more

My husband, son and myself stayed at the Best Western Airport West on April 16th for one night. We booked the park and fly rate so we could park our car for one week. I must first say that I am not a fussy traveller - as long as there are no cockroaches, I'm happy:) The rooms here are clean,... more

We had an 11:00 flight out of Toronto-Pearson on a Saturday morning so we decided that it would be a good idea to book a Park Sleep Fly arrangement again. We looked at the available offerings and found this hotel in the mid-range, not the cheapest, but not the most expensive either. I think we ended up paying $98 (Cdn)... more

i booked this hotel through Park Sleep and fly. We stayed at it one other time and had no problems. This time was terrible. We arrived Sunday March 2nd around 7 pm. The guy working on the desk wanted the keys to our car so he could give it to the young man behind him, who wore his pants down... more

This location partakes in unethical business practices and I recommend you avoid this location! This hotel lacks many of the major amenities listed on the official Best Western website. They have since changed it to cover up this matter. The Best Western website will also display prices different from what the location will charge you. Ensure they place you in... more