Thank you for reviewing our hotel following your recent stay. I am sorry to hear that you were disappointed due to the lack of wireless internet in your guest room. Our hotel features free wireless access on some floors, more specifically in all of our Premier Rooms. When you check in with us in future, our Front Desk Agents will... More

Thank you for this great review and for giving us 5 stars! I am delighted to read that you had a great stay and that Mohamed and our Front Desk team left you with this positive impression. We are very proud to have a team of such hospitable and caring employees. Our team and I appreciate your feedback and look... More

Thank you for giving us feedback of your recent visit. It is rewarding to read that you found our Front Desk team amazing and that our hotel and services met your expectations. I am very sorry that your pick up from the airport proved to be a negative experience. Our wait time is usually not more than 20 minutes and... More

Thank you for posting a review following your visit to our hotel. Great to read that you once again had a pleasant stay with us and that you enjoy our 'Delta Hospitality'. I will make sure to forward your message to Robert; we are very fortunate to have him in our team. Thank you for your loyalty! We look forward... More

Thank you for your review of our hotel. Please know that your feedback is important to us as it helps us identify areas of opportunity! Your comments have been forwarded to the managers concerned and we will ensure that your concerns are addressed. I am very sorry that we failed to meet your expectations but I hope that you will... More

Thank you for sharing your feedback following your recent visit to our hotel. I am very sorry that your guest room did not meet your expectations, but I appreciate that you pointed out the deficiencies. Your comments have been forwarded to the departments concerned and we will ensure that these issues are addressed. Great to hear though that our team... More

Thank you for this favorable review of our hotel. We are happy to read that you enjoyed your stay with us and that our facilities and services met your expectations. Our team and I look forward to welcoming you again at Delta Toronto Airport West. More

Thank you for posting this review and for giving us the opportunity to respond. We are truly sorry that your vehicle was taken from our parking garage during your absence. In the last few years, hotels in the airport area have seen an increase in vehicle theft. At Delta Toronto Airport West, we have been working closely with a security... More

Thank you very much for posting a review and for giving us 5 stars! Great to read that you had another successful stay and a good weekend with us! I have shared your feedback with our teams and everyone echoes my sentiments: it is always such a pleasure having your group with us! We are grateful for your loyalty and... More