We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Niagara Falls - Fallsview

3.5 of 5
5685 Falls Avenue, Niagara Falls, Ontario L2E 6W7, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Crowne Plaza Niagara Falls - Fallsview
Ranked #24 of 138 hotels in Niagara Falls
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Travelocity CrownePlaza.com Expedia.com
and 6 more sites!
Traveller Reviews
Room Prices
Write a Review

697 reviews from our community

Traveller rating
    308
    182
    98
    59
    50
See reviews for
Families
239
 
Couples
289
 
Solo
29
 
Business
55
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
East Rochester, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

This Hotel is one of the older buildings in Niagara Falls, ON and it has kept most of its old world luxury and charm. It is conveniently located right next to the older Casino Niagara and connected to a waterpark, Planet hollywood and the Hard Rock Cafe. It is easy to access being right across from the Rainbow bridge to... More

Was this review helpful? Yes
See 6 more reviews by Phillip N for Niagara Falls
Cambridge, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 8 May 2013

We stayed overnight as part of a wine tour package. The hotel was vintage with elegant decor and private elevator. Our room was well appointed with luxurious linens, spa quality personal items and a wonderful private balcony overlooking the American and Canadian falls. The location was perfect for walking everywhere and Clifton Hill was around the corner for fun and... More

Was this review helpful? Yes
See 6 more reviews by Kim H for Niagara Falls
Sydney, Australia
Top Contributor
333 reviews 333 reviews
56 hotel reviews
Reviews in 58 cities Reviews in 58 cities
1,470 helpful votes 1,470 helpful votes
5 of 5 stars Reviewed 7 May 2013

I stayed at the Crowne Plaza Niagara Falls this past weekend for one night. What a great hotel , superb location and very good, efficient and friendly staff. We were greeted by Jeremy, who had us room bound in minutes. With a warm acknowledgment and Thank you for being a platinum Priority club member. The rooms, one for the mother... More

Was this review helpful? Yes 4
See 4 more reviews by VangeInternational for Niagara Falls
joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review
17 May 2013

Dear Vangelnternational, Thank you kindly for taking the time to write about your stay at the Crowne Plaza Niagara Falls - Fallsview. As a Top Contributor with over 332 reviews on Tripadvsor we truly appreciate it. It was a pleasure to meet you and your family in the lobby. I hope you had a safe trip back to Toronto to... More

crazy21girl
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed here for 2 nights in April, had a Fallsview room which was lovely as it was my first time here! Nice hotel, good size rooms, didn't spend a lot of time in the hotel but perfect location, nice walk to get everywhere you need! Would stay again.

Was this review helpful? Yes 1
joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review
17 May 2013

Dear Traceyd87, Thank you for taking the time to write your review following your recent stay at the Crowne Plaza Niagara Falls - Fallsview. As a Senior Reviewer with over seven reviews, we truly appreciate your feedback. I was glad to see you enjoyed your stay with us on your first trip to Niagara.I am extremely glad that you found... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 May 2013

What a great hotel , superb location and great staff. We had a room overlooking the falls with a balcony and it was fantastic by day and night. Great area for exploring and shopping , and some great places to eat . Would have no hesitation staying here again and would thoroughly recommend it .

Was this review helpful? Yes
joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review
17 May 2013

Dear Nicholas H, Thank you so much for taking the time to submit your review following your recent stay at the Crowne Plaza Niagara Falls - Fallsview. I was glad to see you enjoyed one of our balcony rooms, they are fantastic day and night. Hopefully next time you can enjoy our restaurant "The Rainbow Room by Massimo Capra. Your... More

Toronto, Canada
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 29 April 2013

I stayed at the Crowne Plaza this past weekend for one night. I have stayed in Niagara Falls many times before, but this was my first time staying at the Plaza. The lobby and general décor of the entire hotel is fantastic. We had an Upper Fallsview King room and the view was spectacular. We had our own balcony with... More

Was this review helpful? Yes
joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review
1 May 2013

Dear Pixiie 13, Thank you very much for the review of your most recent stay at the Crowne Plaza Niagara Falls - Fallsview. It is through feedback such as yours that we can improve on our shortcomings as well as maintain our guests' satisfaction. While I was glad to read you liked our location and accomadations, I was disappointed to... More

Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 28 April 2013

I stayed here for two nights while recently attending a conference (April 25th and 26th). I booked with the hotel directly and was given the conference rate. I was also given a break on the parking charges per night. The front desk staff were courteous and answered questions readily. That is about all I can say that was "good" about... More

Was this review helpful? Yes
joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review
1 May 2013

Dear KrispyKat16, Firstly, thank you for taking the time to submit your comments and review of your recent stay at the Crowne Plaza Niagara Falls - Fallsview. I am so sorry your stay with us did not earn a perfect 4-star rating. We try our hardest to satisfy all of our guests' requests and room type preferences, however on high... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 April 2013 via mobile

I have read so many positive reviews that I think we may just have gotten a bad room. We where located in room 1210, and it is located right next to the elevator that is still the part of the original structure. No way can you sleep, it would bang and rumble so bad when it was used that it... More

Was this review helpful? Yes 1
joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review
1 May 2013

Dear Ivor T, Thank you very much for the review of your most recent stay at the Crowne Plaza Niagara Falls - Fallsview. It is through feedback such as yours that we can improve on our shortcomings as well as maintain our guests' satisfaction. While I was glad to read you liked our location, nd our staff. I was very... More

Toronto, Canada
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 21 April 2013

Stayed for a night for our anniversary. Partially renovated, the oldest hotel at the falls keeps it’s style. We booked an executive floor room, which is a must to get the view. You are linked with the old casino and water park too. The check-in was fast although the receptionist seemed to believe is upgrading us. I expected the room... More

Was this review helpful? Yes
See 2 more reviews by AdictedTraveler for Niagara Falls
joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review
23 April 2013

Dear AdictedTraveler, Thank you kindly for taking the time to write about your stay at the Crowne Plaza Niagara Falls - Fallsview. As a senior contributor with over 40 reviews we appreciate your feedback. We are glad to be part of your Anniversary in Niagara! I am extremely glad that you found the accommodations, our Service,and the menu at The... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 18 April 2013

Our room was on the third floor, barely enough room to fit the bed, smallest hotel room I have ever stayed in. Our window also looked onto the pools main level, did not feel private and was very noisy, if you book here ask to avoid one of these rooms!! Lobby and reception were nice, no problems there. They also... More

Was this review helpful? Yes
joseph_Crowne_GM, General Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review
19 April 2013

Dear H C, Firstly, thank you for taking the time to submit your comments and review of your recent stay at the Crowne Plaza Niagara Falls - Fallsview. I am so sorry your stay with us did not earn a perfect 4-star rating. We try our hardest to satisfy all of our guests with the accomadations that you had reserved.... More

 
 
 
Still looking for a hotel?
Highly rated hotels in or near Niagara Falls
Trendy
The Giacomo
The Giacomo 4.5 of 5 stars 327 reviews
Romantic
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara... 4.0 of 5 stars 2,821 reviews
Luxury
Marriott Gateway on the Falls
Marriott Gateway on the Falls 4.0 of 5 stars 1,063 reviews
Near the beach
The Rex Motel
The Rex Motel 4.5 of 5 stars 226 reviews
Show Prices ABS:HotelCheckRates-d1502101?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d278011?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d183579?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1829205?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Niagara Falls hotels
Sheraton on the Falls 4.0 of 5 stars 2,733 reviews DoubleTree Fallsview Resort & Sp... 4.0 of 5 stars 1,084 reviews Marriott Niagara Falls Fallsview... 4.5 of 5 stars 2,269 reviews Hampton Inn by Hilton at the Fal... 4.0 of 5 stars 793 reviews
Show Prices ABS:HotelCheckRates-d184106?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d320106?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d182928?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d185255?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 138 hotels in Niagara Falls, ranked by popularity

Been to Crowne Plaza Niagara Falls - Fallsview? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Water park(28)
  • Great view(14)
  • Top floor(11)
  • Very nice(9)
  • Rainbow room(8)
  • CUSTOMER SERVICE(7)
  • Parking garage(7)
  • Very comfortable(7)
  • Friendly and helpful(7)
  • Rainbow Room restaurant(6)

Additional Information about Crowne Plaza Niagara Falls - Fallsview

Address: 5685 Falls Avenue, Niagara Falls, Ontario L2E 6W7, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Niagara Falls
#22 Family Hotels in Niagara Falls
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Classic elegance at the Falls. The AAA/CAA rated 3-Diamond/4 Star fallsview hotel is located directly across from Niagara Falls, in the heart of the tourist district. The Crowne features indoor connections to Casino Niagara, Fallsview Indoor Waterpark, and the attractions, entertainment and dining options located on the 20 acre Falls Avenue Resort. A getaway at the Crowne is a rewarding experience in part a result of first class amenities, spectacular fallsview guestrooms & suites, and exquisite fallsview fine dining at The Rainbow Room by Massimo Capra. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Expedia, Booking.com, Olotels, Agoda, Venere, Hotels.com and HotelsClick so you can book your Crowne Plaza Niagara Falls - Fallsview reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Niagara Falls - Fallsview Hotel
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Crowne Plaza Niagara Falls
Niagara Falls Crowne Plaza

Owners: What's your side of the story?

If you own or manage Crowne Plaza Niagara Falls - Fallsview, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing