great clean place, nice ammentities, staff could use some training. If you've been to Niagara before then stay here and save some money. But if you haven't, then stay on the falls your first time. All in all great clean, comfortable hotel. more

One of few hotels still with smoking rooms. I was able to change to a non smoking room but was stuck with double beds for my wife and I. The AC unit was old and did not work well so ran on high all night. Very loud and annoying. Very small parking lot so we had to park across the... more

This hotel was very nice. It's right across from the Niagara River. If you get a room with a front window then you can see the table rock across the street from your room. I highly advise not to walk to the falls from the hotel. They have a shuttle that will take you to either or casinos. The shuttles... more

Great place to stay, friendly staff, pool was beautiful and the breakfast buffet in the hotel was amazing. I recommend this to anyone who goes to Niagara Falls. more

We booked this for a trip to Niagara-on-the-Lake in early May. By then the Shaw Festival is open and prices for lodging in NOTL just get ridiculous. We wanted something cheap, since all we were doing in the hotel was sleeping. This place worked out great. It's a little far away from NOTL, but the drive along the gorge is... more

I just wanted to write a quick review. Stayed at Best Western Fireside Hotel for New Years Eve, they had the best rates I could find in Niagara Falls - I was a little nervous after reading some reviews. We found the hotel to be adequate. It was clean and quite. We recieved prompt service and the staff were friendly.... more

One of the worse hotels I have ever stayed at. I typically stay close to the casino when I am in the Falls, however, because of the price I decided to stay here, BIG MISTAKE. For starters the fireplace was not working, there was no hot water and the breakfast was just brutal. Even if they offerred the room for... more

I should start out by saying that I usually stay at the hotels closest to Clifton Hill, or Casino Niagara (Hilton or the Sheraton), but was going to Niagara Falls not for the glitz, but the Fall scenery. My gf and I drove down to the falls and took a drive along River Rd looking at various Inns and Motels.... more

Date: August 29th 2007 We read the reviews of this hotel, and took a chance. Unfortunately the reviews are right. The hotel staff was miserable. They were more concerned about what they were going to do after work than doing their jobs. We asked for towels. There was only two towels in the room we needed 4. They never were... more