For this hotel the quality has improved, i stayed there before and this time i asked many extra and to resolve other problem the manager worked on some issues right away. More

My husband and I stayed at the hotel the 9th and 10th of Oct. I made reservations several days previously for a room with a jacuzzi, fireplace, frig, microwave, coffee maker. When we got to the room the fireplace wasn't functioning, had no microwave, coffee maker didn't work and our room door couln't close. I informed the man on duty... More

I decided to stay at this location due to price. I was travelling with my mother and 9 year old son. Let me first say that this hotel is not a 5-Star property, so those who are travelling looking for room service and 5-star amenities, this is not the property. However, it is down the main road from the falls... More

My husband and I booked the trip to see both the Falls and the Shaw festival at Niagara-on-the-lake. The hotel was dirty, the work-out facility was closed and full of construction material. Our room was supposed to have a refrigerator and it did not. There was supposed to be a full warm continental breakfast, but food was served in the... More

So it was a romantic getaway for me and hubby so we ordered the heart shaped jacuzzi king bed room. We got our room and it was dirty. The door was open when we got there and the bathroom floor was super sticky with footprints around it. The heart shaped tub looked dirty and the mirrors were very dirty and... More

This was to be the second time staying at this hotel. I told them when I made the reservation that I'd be arriving late (around midnight) and was assured this would not be a problem. When we arrived, the hotel was sold out and there was no room for us. I did not have my confirmation number with me so... More

room are good but little old, some things don't work in room, free breakfast is the best thing you can get out of this hotel. close to niagara falls Free parking, many hotels around niagara falls don't offer free parking, though hotel is running with understaff. More

I was there with my family for a weekend.I really like the location of the hotel.Its really peaceful .The front desk was really friendly and the rooms were clean.My kids enjoyed the indoor heated swimming pool and the morning breakfast.Overall my weekend went really well especially for my kids.They want to come here again. More

My family and i arrived at this hotel quite late, check in was pretty quick and then we went to our room, the first thing we noticed was the corridor stank off stale smoke and i believe this is a non smoking hotel as none of us smoke we felt quite sick because of the stale smell, we got inside... More