Citiview Room was clean. Easy check-in and check-out even easier since, they popped the bill under the door and charged it to the card unless otherwise informed. Our stay was due to a Travel Jaunt purchase on-line. It included coupons for the Outback steakhouse, IHOP and shuttles to the casino. Food and service was good at the Steakhouse but, had... More

Other than the fact the hotel lost my reservation, because of a credit card error and decided to cancel my reservation without notice, and the fact that my husband and I received a room with 2 double beds instead of a king like we requested, this wasn't such a bad trip. But that could be because we went with 4... More

I kept reading the reviews and I was really worried about what to expect. I booked in November and the price was fantastic ( with all the coupons - I may as well have stayed for free). January is hockey tournament time in Niagara Falls - so I expected a lot of kids and parties. I just asked to be... More

Good value, especially with groupon style deals. Room looks good at first glance. King size bed with comfy looking whirlpool tub. Room is well stocked with supplies as expectd in a modern hotel. Tub had obviously been abused with many scratches. Mirror at entrance was broken across the bottom. Bed turned out to be a little on the soft side.... More

Waited 45 minutes to check in only to be told to return in 2 hours. Did so, and waited another half hour to finally get a room. We seemed to be put on the 'party' floor. Ugh. When it was time to check out, that was another 25 minute wait. Affordable, good perks....but not worth the wait in my eyes. More

I arrived for a conference in Niagara Falls and had booked a room a month in advance. During my stay 5 day stay I had a couple times where I needed to request assistance from the front desk. I had a light bulb that went out and the young lady Ashley, the manager promptly had the service man come to... More

REASON FOR MY STAY: A quick getaway. CHECK IN: when we arrived there were 2 people working at the front desk with about 6 people waiting. The check in line moved at a reasonable rate, not compromising the waiting time and quality of service. ROOM: was quite big with a small bathroom that was a little outdated. The room was... More

I will rate this hotel and my stay here as satisfactory but could have been better. If you ask me to recommend this place I would reccommend it 50-50. If you are looking for a nice place just to sleep then i recommend this hotel for it is clean, nice size, confortable and has all the item you need to... More

Second time going to this hotel through Travelzoo. For less than $90 Cdn you get a room for a night, $40 voucher at a local steakhouse, $20 at Dave & Buster, $10 at the on-site IHOP and free shuttle around town. You can't ask for a better deal. Accommodations are good, roomy and comfortable. More