This hotel is good if you're going with friends to party at the local bars and do some pre-drinking. Mattresses were dirty (seriously, there was brownish-red staining on the side of both of them). I'm sure that when you're drunk you won't be paying attention to that. The weekend we went the hotel was full of young people looking for... More

The worst thing about this hotel is trying to find it. Buried off of busy Victoria down an alleyway looked suspect at first. However we were pleasantly surprised with both service and quality of the room standards. The front desk staff and maid service staff were very friendly and approachable. The room was clean and a good size. We went... More

customer service was great...check in time was 3 pm and they let us check in at 11 a.m. Some sites list a free continental breakfast but none is provided. Location is awesome..1 min. walk to clifton hill, less than 5 min walk to maid of the mist, 25 min walk to horseshoe falls. Rooms need help, clean but springy old... More

We pre booked two nights here as the advertizement looked great. However we left after one night as this hotel had strong smell of hash in our non smoking room an along the corrridors. Obvious drug dealings going on at the parking lot. In front of the hotel managment. Managment are rude and unreasonable. We asked for a refund for... More

We stayed at this hotel/motel in August and were very pleased. The location is excellent, and, despite being very close to Clifton Hill, there was no noise at night. The rooms were large, pleasant and clean, and the beds were very comfortable. In fact we overslept!! We also found that that staff were pleasant and obliging. More

Every time I go to Niagara Falls I stay at this location. The rooms are always clean, the staff is very friendly and accommodating and the location is second to none. More

This hotel is the WORST I have ever stayed at. DON'T STAY HERE!!!!!!! Upon Check in the staff was RUDE and IGNORANT to me. I was so embarrased. After paying for my room in cash in full they demanded a 100.00 deposit which I was NOT planning for. I couldn't stay unless I gave them this 100.00 deposit. I borrowed... More

This place was great. I read some of the reviews and was a bit hesitant to book.I did anyway and was pleasently suprised. me and my wife spent the weekend there. Hotel was very clean and had a great location. We did not use our car once. The staff was very helpful with directions and suggestions on what to do. More

i was there from the 17th for 2 night at room 107 the tub definately needs to be changed: few years of dirt is there the ceiling and the fan of the bathroom full of dust, the balcony with lot of spiderweb i mentionned it to the reception after the first night but nothing was fixed at the pool the... More