Treat yourself to a spa treatment at this spa it will not disappoint. It's really cool to have relax with a picture perfect view of the falls before you! The service was really amazing and it was very clean. The next time I visit I will book a couple's massage.

What a disappointment. Arrived and queued for about 25 mins to check in. Place was swarming with screaming kids and it felt like I was in benidorm. Got a superior falls view room but you still had to stick your head out of the window to view it. Decor is old and shabby and only 2 out of 4 lifts... More

Having travelled extensively both in the USA, the Far East, Europe & Africa we were looking forward to visiting Niagara and choose the Sheraton as it promised views of the falls from its rooms (at a premium) and the name has a good reputation. Stayed here 2 days as part of a self drive holiday. The hotels bar was on... More

Every time I've been to the falls in the last couple of years...I've stayed here. Why? Location! Here you are at the bottom of Clifton Hill and all of its grandeur is just outside your door. The view of the falls from a Fallsview Room (esp on the 18th floor) is amazing. Great pools (one inside; one outside)...a quick walk... More

I purchased the vacation package for Niagara Falls for my family because we have stayed at Sheraton several timesThey also had a great package deal or so we thought. The free activities failed to inform potential customers that certain activities had height requirements and one activity is not operational until the weekend. This information would have been beneficial to customers.... More

Don’t be fooled but the hotels name. The Sheraton on the falls in no Sheraton, but in fact a privately owned hotel by a group called Falls Avenue resort. Falls Avenue resort owns and operates the following four hotels all lumped together; Sheraton on the Falls Crowne Plaza Niagara Falls – Fallsview Skyline Inn Hampton Inn by Hilton at the... More

We stayed at the Sheraton on a two night break from a nine day stay in New York. We flew in from JFK to Buffalo airport on the Saturday 8th June 13. When checking in the staff were very friendly and when we mentioned it was my husbands 50th Birthday was presented with a box of chocolates. When we went... More

Sheraton is known for its upholding a high standard in comparison to many hotels. However, this Sheraton on the Falls, was very neglected. When we initially booked the room, I specifically showed the operator a picture of the room that we wanted, and she still booked us the wrong suite. Luckily, there was a nice gentleman, M, at front desk... More

We stayed at Sheraton on the Falls for two nights. The hotel was excellent with wonderful service. The view is the best in town, our room had a view of the American and Horseshoe Falls, it was just beautiful. The location is excellent and handy to many of the falls activities and great for a late or early stroll along... More