This hotel has a very nice staff and that's about where it ends. The pictures on the site do not resemble the actual hotel. We actually did not even recognize the hotel. As we drove around, we simply couldn't find it because nothing looked like what we remembered from the pictures. We found random stains on the sheets and when... more

I booked this hotel for a night on the town with a couple girl friends. It was a last minute decision to stay over so we wanted something decent but cheap.When I did a quick search on the net, this hotel popped up for $79/night so I called to book and I got a 2 double bed room for $69.00!... more

We were disappointed by the views from our round (16th floor) after viewing picture on website. Room was fine. Staff was very helpful. Shuttle to and from the falls was great. There is a $5 parking garage across the street so don,t waste money on valet parking. We actually spent ery little time in our room and you can,t see... more

pros + nice sized room + nice location, a short walk to Niagara Falls + decent price - under construction, makes it feel very run down cons - $20 valet parking is the only parking option at the hotel - not very clean - I saw hair on my sheets and pillows when I first got in - yuck! -... more

The receptionists and valet parking staff are considerate, but there were some horrible points. -Not a Fallsview room, it's a parking view room -Under construction -Not clean, please check air conditioners in your room more

Beware of complete and utter misrepresentation of room's views on this website. Don't be fooled by the photographs online. Even from as high as 10th floor, you can only see a small section of the falls through trees over a massive parking deck. A better name for this hotel would be "Deckview Hotel." Other disgruntled guest with riverview rooms expressed... more

A group of 6 friends, birthday weekend celebration, we got the" Dragon Fly Package" Upon arrival, we did valet parking. That's an additional $20. I do not agree with it, as to if you were staying at the hotel, valet parking should of been included. On top of that, you are charged extra $3 for valet, which was charged to... more

We were treated very well at the Fallsview Plaza and our rooms were excellent. We had a falls view room but you could only see a little bit of the top of the falls so maybe not worth the extra you pay for the view. There is an IHOP and an East Side Marios in the hotel . The food... more

After driving 1.5 hours we were looking forward to our jacuzzi room we reserved with a riverview for $179.00. Checked in with the girl at the counter who had no personality and did not tell us that we were not getting the room we reserved. Also nobody told us that the hotel was under construction!!! We went up to our... more