My spouse and I had pre-booked a 3 night stay with this hotel through their website. We get the email confirmation with a total. Forward to the day of check out. We are floored by the extra $120 added to our original bill. What Hilton did was an unauthorized upgrade to our original 3 night stay which tacked on $40... more

Had a wonderful stay until it was time to check out on Sunday. We we forced to valet park our car and when we wanted to pick up the car to check out we had to wait 50 minutes. Ridiculous. Pay $20 and have to wait that long. Not acceptable. more

My fiance and I were celebrating our anniversary and planned well in advance for our mini getaway. We were apprehensive initially due to the negative reviews from past travelers. We were very surprised with our experience as it was completely opposite to what the previous reviews had stated. To begin, we booked a 2 Bedroom Deluxe Suite - Fallsview for... more

Was really looking forward to the amazing hotel from the web pictures. Upon arrival, we have a nice gentlemen directing us to the check in counter while he valet our car. Its was still nice until our bad encounter with the check in staff, no smile is alright , he actually threw the key card right in front of me... more

Just returned from a very short staff, and from our experiance it appeared to be a good spot. Stayed in a north tower fireplace/jacuzzi suite. Very roomy, very nicely laid out. View was the best yet from 31st floor. It is better than Marriotts or Sheratons even though hotel is situated across street with Casino in front. Living room area... more

We returned this afternoon from 2 days at the Hilton Fallsview. It was billed as a "suite" deal on the internet to include guaranteed falls view, fireplace, and the picture of the room I printed when booking looked nothing like the room we had. In our opinion it was a "sour" deal. Our room had a little corner where you... more

Visited the Hilton Fallsview for 2 nights in early November. Our contingent consisted of two adults and two children (ages 7 & 4). We stayed in the North Tower in one of the 2 bedroom suites. The room was very nice, you entered to a room with a King bed and flat screen tv. There was then a pass-thru area... more

Overall: I'd stay there again. Location: perfect spot - easy walk to the falls and the assorted, cheezy touristy fun Niagara has to offer Room: our two room suite with a view of the US falls was great (upgraded from a single room suite). Wonderfully tacky fake fireplace was fantastic and saw Saturday night fireworks from our room. Parking: everyone... more

We came on a weekend in November, and got a great rate online. I should have done some research about the parking, I saw when I booked my room, when listing parking prices, it didn't have a price listed, but for valet, it listed $20. When we arrived late at night, we realized the only way to park our car... more