Check-in time was 1 p.m. We arrived at about 1 p.m. The man at desk checked us in and offered us a "non smoking room", even though we booked a "smoking room", but only because the website we booked through offered only a "smoking room". So we glady accepted. We went up to our room, we had a jacuzzi suite.... more

After reading every review of every hotel in Niagara Falls, we finally bit the bullet and booked at the Diplomat. Right off the bat I felt reassured we made the right decision. I called directly to the hotel to make the reservation. He asked me if I wanted the internet rate and I quickly said yes. In hindsight, I think... more

My husband and I stayed at The Diplomat Inn this summer. We had a Jacuzzi Suite which we both enjoyed immensely. While it is true, this hotel has no amenities it was well worth the price we paid. We decided to stay here because we wanted to have more money to spend enjoying our stay in Niagara Falls. This hotel... more

Booked last minute for the long weekend. Paid $200 a night for queensize bed and heart shaped jucuzzi. Good clean hotel, but no extras like shampoo or coffee. No extra pillow in the room, but I am sure if I had asked I would have got some. The inroom hairdryer didn't work. The employees were very nice. The pool area... more

one night stay from May 26th-27th 2007 A smiling FRIENDLY fun Joanne greeted me at the front desk. Location: 7 minute (safe) walk to NEW casino. 9 minute walk to FALLS (just past new casino) 12 minute walk to top of CLIFTON HILL (opposite direction of NEW CASINO) 15 minutes to CASINO NIAGARA (bottom of Clifton Hill) This hotel is... more

My husband and I were in Niagara Falls last month and stayed at the Diplomat Inn for 6 nights. We were greeted by a friendly front desk person who always steered us in the right direction as far as attractions, day trips, and even restaurants removed from the tourist areas. Our room was just the right size, clean and comfortable.... more

Booked four nights based on the positive comments we saw here, which I now suspect to be fakes. This hotel is totally ghetto. The hallways were dark and reeked of cigarette smoke and mildew. The carpet in our room was old, stained and poorly vacuumed. The walls were dirty (hand prints, etc.) and some of the trim paint was flaking... more

Been at the Dilpomat many times. This clean inn is an excellent value and the owners are very nice, it is a home away from home. I visit this property about 10 times a year and recommand it to all my friends. more

We needed a hotel for an overnight stay in Niagara. Found good reviews for the Diplomat and great price. The hotel was clean, tidy, the beds were comfortable. Everything worked. There were no luxuries, like fancy shampoos, in room coffee makers etc., but everything you needed was there. There was a coffee machine in the lobby. The staff was very... more