This hotel was within walking distance of the Falls and other attractions. It is a family run business and everyone treated us very well. Staff were very helpful and courteous. Don't judge a book by it's cover. This place is a hidden gem in terms of value, proximity and customer service. I would definitely recommend. The rooms are clean, the... more

I stayed two nights, very clean, very comfortable room. We had all we needed in our room microwave, fridge, coffee maker. When we needed something, the service was at the rendez-vous, very friendly staff. We even had a small cute pool to swim. It's only 10 minutes from the falls. more

With these rates, I don't think anyone should be expecting 5-star treatment or quality. But the Ritz offers a very tough bargain to beat with an unbelievably clean room for the family, and some nice well-thought amenities like a full-size fridge and a microwave oven for the kids to heat up food at night. It's a pity that the pool... more

I think this is the best kept secret in niagara falls!!!! My husband and I wanted to get married in a small chapel with a few of our closest family and friends we serched the net and found the ritz inn for a great price we looked at the pictures on the net and thought we would just give it... more

My husband & I stayed at ritz,from the 14th checked out Thursday17th of July..I have A comment to make...You cant beat the price,or the sevice very hard working people made us welcome and at home..Also very clean and helpfull welcome...Please post this for others to see..very central to all the attractions too...So once again Thank You so much....See you soon,at... more

I made a reservation at this hotel. A couple days later I called back to ask them to send me an email confirmation. The manager freaked out (god knows for what reason) and cancelled my reservation at the last moment saying that I didn't trust him and that I was not happy with the hotel reservation. !?!??!?!? Unbelievable. I guess... more

Booked with Expedia for me and my girlfriend on our anniversary last month, and the pictures there don't really do this inn justice! The room we had was spotless clean, the fridge and microwave were convenient and the Jacuzzi tub and fireplace made our day.. The rates seemed reasonable at first, but then thinking back, with all the amenities (including... more

Over the phone, the staff said they had "kitchenettes". No way to cook food except in the microwave. Very few utensils and dishes. I was under the impression that there would be a two burner stove...there was none. Having a toaster would have been a good thing as would a coffee pot with complimentary coffee. Rooms were clean and beds... more

We stayed the weekend after Labor Day in 2006. The first room they checked us into smelled, so we asked if we could have another. They handed us 3 sets of keys and asked us to choose. 2 of those didn't have a odor and so we stayed in one of them. We noticed they took our smelling complain seriously... more