Great Marketing for sure...understaffed but staff friendly. WAY TOO over priced for the rooms they depict on their website. Rooms are small and food is ridiculously expensive. My Gosh a teensie Turkey Hoagie with a drink and veggies was 10.99. Buffet is $20.00 Kids enjoyed it but us grown-ups felt ripped off. Check in Friday...could not into the room until... more

Stayed at the Great Wolf on a whim with our 2 kids ages 7 and 11, as we had to be in Niagara Falls for other reasons and decided to make it a mini-getaway. The check in was speedy. Even if it weren't there is tonnes of stuff to divert the kids while you wait in the lobby. The staff... more

We just finished a stay at the Great Wolf Lodge with our 2 children (2 and 4). We were really thrilled. We got a Kid's camp suite which my children loved because they had their own "room" with bunk beds. Room was very clean and well decorated to please the kids. A few food options on site, which we thought... more

We just returned from our 4th stay at GWL. 2 adults and 4 children ages 4 -12. The kids love it but we definitely had some attitude from the reservation desk when checking in. My daughter asked if we were on floors 3 or 4 because she WANTED to ride the elevator and the girl that checked us in very... more

I'm shocked to read reviews by people who have toddlers who don't enjoy this place. We've been twice - last year, when our daughter was 18 months old, and this year, when she was 2 1/2 years old. The whole reason we splurge for this annual three day family vacation is the look on her face when we enter the... more

First off, even though the rooms were clean and the hotel itself is nice, I expect that when I pay $299 a night so that should be a given, not a compliment as if that's a bonus. $299 x 2 nights, plus food and arcade = $1000. Totally not worth it. Also, if you have a toddler, there is nothing... more

We have just returned from a weekend at the Lodge. Overall, it was a fantastic stay. We have five children, twins ages 2, a 13, 14, and 15 yr old. We consider ourselves a fun family and not overally difficult to please. We loved the family like clientel, no need to sensor the children from anything during our stay. The... more

We just returned from Great Wolf Lodge. Two adults and 4 kids aged 5 -10. The hotel and rooms were very clean and well kept. The water park was a lot of fun for kids of all ages. The hotel was sold out when we were there, and although it was busy, the lines weren't too long. This could really... more

Our family (2 kids 6,8) loved this place. They definately have to improve the check in. We were lucky having arrived on a Thurs. at 3;30 we preety much walked right up, however I did notice Fri and Sat. check in was long. I would strongly recommend going on a Mon. night to Fri if at all possible. It is... more