Finding the Charles Inn was like finding love all over again. That warm feeling of kindness and ‘attention to detail’ embraces you the moment your eyes gaze at this historic building and through the entrance door. We happened upon this Inn as last minute travelers with no pre-conceived notion of expectations. The Inns’ staff is professional, yet compassionate and has... more

My mum and I stayed at The Charles Inn for 1 night and dined in their fantastic restaurant. We arrived very early but they already had our room ready with the plush sofa already made up for me with lovely bedding and a duvet. They brought up some chocolate home baked cookies for us as well which was a welcome... more

Stayed here for two nights in early Sept as part of our honeymoon. From arrival to departure the wonderful staff ensured we had the best hotel experience of our trip! We stayed in the Safari Room which was very well appointed and comfortable, the soaking bath and super comfy bed were especially nice! We were at the top of the... more

My husband and I just returned from spending a night at the Charles Inn this weekend - for our 1st wedding anniversary. It was a special occasion for us and our stay at the Charles Inn was perfect! We stayed in the Library Room - with a cozy canopy bed, very comfortable sheets, a romantic fireplace and very enjoyable rain-style... more

We stayed here for two nights and thoroughly enjoyed it. The setting is beautiful - white Inn with upper and lower verandah and beautiful garden. The Inn is located on the main street in NOTL, Queen St., at the far end, but it is only a couple of blocks before you get to all the shops and restaurants. It is... more

After looking through their website and their assortment of themed rooms, I came away with a certain (high) expectation of The Charles Inn. I have to admit, I was not disappointed. After parking our car (free parking at back), we were greeted at the front desk by Amy (who seems to be there 24/7) who promptly asked if we needed... more

From the moment we checked in to when we checked out we were treated with the utmost respect and professionalism. Our dinner experience was nothing short of exquisite. Gail and Amy were aware of my plans for the night and made every effort to ensure that all went according to plan and discretely so. Gavin thoughtfully placed us in a... more

My significant other and I just returned from a trip to Niagara on the Lake. We stayed at the Charles Inn and had a wonderful experience. During the course of our four-day trip, we stayed in the Library Room for two nights, which was very lovely, and then the Safari Loft, for the next two nights, which was a fabulous,... more

The Charles Inn is perfectly situated at the Main Street in beautiful Niagara on the Lake. The building is just awesome and our room, the Magnolia Room, had a great ambience and is really good furnished. We had a great time there! The breakfast is included, a little simple but really good. more