We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 12 Niagara-on-the-Lake hotels »

The Charles Inn

209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Amenities
Special offer
15% Off
4.5 of 5 stars 108 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

108 reviews from our community

What travellers say about this hotel
  • Dining room(6)
  • Continental breakfast(4)
  • Main street(3)
  • Would highly recommend(3)
  • Very friendly(3)
Traveller rating
    69
    14
    14
    5
    6
Only show reviews for Family (3) | Couples (74) | Business (1)
Date Rating
Derryl1003
Toronto, Canada
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

We stayed at the Charles Inn last year, around the same time, and had a little glitch in our arrangements, but Sarah took good care of us and invited us back with a little discount for this stay. We were so happy we took advantage of it. Everything was perfect, the room, Renoir, was cozy and warm (love heated floors... More

Was this review helpful? Yes
Athenry
Toronto, Canada
Senior Reviewer
8 reviews
17 helpful votes
4 of 5 stars Reviewed 30 January 2012

This is a beuatiful Inn that deserves to be in the Ontario's Finest Inn's directory. The rooms are beautiful, have lots of character and extremely clean. The hotel staff were very friendly and the restaurant downstairs had alot of old world charm with amzing food. The only things that perhaps prevented this from being a 5 star were that the... More

Was this review helpful? Yes
AllanWanderlust
Glasgow Scotland
Contributor
19 reviews
118 helpful votes
4 of 5 stars Reviewed 23 December 2011

One highlight of a recent trip to Ontario was a 4 night stay at the Charles Inn. The location was perfect with only a short walk into town. My wife and I prefer luxury boutique style hotels and the Charles Inn falls right into this category. We had the Verandah Room for our stay and it suited us fine. The... More

Was this review helpful? Yes
B C
Kingston, Canada
2 reviews
1 helpful vote
5 of 5 stars Reviewed 2 October 2011
1
person found this review helpful

We have enjoyed NOTL 5 times now and we hope to be back next year. We were pleasantly surprised to have our room upgraded to the Verandah room. Nice space with its own verandah, gas fp and decent tub and shower. The Inn is very close to the theatres and shopping so you do not need to plan a DD,... More

Was this review helpful? Yes
oliver7218
Toronto, Canada
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

I rated room "1" as we didn't stay there we stayed at Harbour House and part of the package was dinner at the Charles Inn. The food is excellent no complaints on that end and the service also. My only issue is the wine as they only serve Ontario wine and I feel it is extremely over priced. I know... More

Was this review helpful? Yes
TravellingWriterGuy
Mississauga, Canada
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 1 September 2011

Had the opportunity to stay at the Charles Inn over Easter Weekend 2011 in the Daisy room. Charming room, excellent service and would recommend dinner here even if you aren't staying at the Inn. Some might find it a bit out of the way for walking to the main theatre for the Shaw - but it's really not. Hope to... More

Was this review helpful? Yes
rkoen1717
Pittsford, New York
2 reviews
3 of 5 stars Reviewed 19 August 2011

As many of you know, there are a thousand B & B's at NOTL. For that quiet stay followed by the delicious morning breakfast and close conversation with fellow travelers, this is not the best place to go. To be sure, the "Library" is one of the cozier rooms we've stayed at at NOTL, but forget the morning continental breakfast,... More

Was this review helpful? Yes
Golferjeff
Toronto
Contributor
19 reviews
44 helpful votes
5 of 5 stars Reviewed 15 August 2011
4
people found this review helpful

We stayed at the Charles Inn while doing a wine tour. The service at the hotel was great. Everyone was very helpful. It has a great location beside a golf course - yet only a 2 minute walk to the centre of town. Restaurant was also fantastic. We will be back. More

Was this review helpful? Yes
pldries
Le Roy, New York
1 review
5 of 5 stars Reviewed 12 August 2011

We went to Niagara on the Lake for a one night get-away and had no reservations on arrival. We chose to walk around the town and see what there was to offer. The Charles Inn was the first place we went to and the only one we felt we needed to. The front desk personnel were so friendly and the... More

Was this review helpful? Yes
CathyAnnTortella
Gibbstown, New Jersey
1 review
5 of 5 stars Reviewed 6 August 2011

The Charles Inn was a wonderful getaway for our 35th wedding anniversary. The staff could not do enough for us. When we arrived we were shown to our room - the Newark, the room's amenities were more than we had expected. The entire staff could not have been more helpful with suggestions for things to do in NOTL, arrange a... More

Was this review helpful? Yes

Travellers who viewed The Charles Inn also viewed

Shaw Club Hotel & Spa
4.5 of 5 stars 224 Reviews
Niagara-on-the-Lake, Ontario
Show Prices ABS:HotelCheckRates-d253062?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Oban Inn, Spa and Restaurant
4 of 5 stars 129 Reviews
Niagara-on-the-Lake, Ontario
Show Prices ABS:HotelCheckRates-d185608?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Prince of Wales
4.5 of 5 stars 192 Reviews
Niagara-on-the-Lake, Ontario
Show Prices ABS:HotelCheckRates-d182946?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 12 hotels in Niagara-on-the-Lake, ranked by popularity »

Been to The Charles Inn? Share your experiences!

Write a Review Add Photos Add Videos

The Charles Inn Also Known As

  • The Charles Hotel
Address: 209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada

Is The Charles Inn your business?

  • Manage your listing
The Charles Inn
Show the lowest price for this hotel* (from our partners)
Show Prices