This hotel has the best guest service. The continental breakfast has it all and is fresh and well replenished. The rooms are clean and spacious. The location is a short walk to the main street. more

Nice hotel, checked in early! Room was on the 2nd floor room was clean loved the Colonel balcony was nice to have a glass a wine outside and watch the stars! Breakfast was okay, Loved making my own waffle! Not bad for complementry. Overall experience was good, only one complaint walls are paper thin and my sister and I could... more

We found this hotel perfectly adequate for our stay but incredibly expensive compared to similar hotels we have stayed in elsewhere, including Santa Fe, NM. The cleanliness of the room was acceptable in the main, a bathroom towel covered in dark hairs notwithstanding. On the other hand we felt that the cleaning of the corridors and stairwells left something to... more

Clean room,pleasant staff,good breakfast.just outside of the main town,probably one of the better best western hotels we have stayed in,complimentary breakfast very good,lovely friendly staff,would definitely stay there again more

We have stayed at this hotel a number of times and would recommend it to anyone travelling to Niagara on the Lake. It's in a great location, only a few minutes' walk to downtown NOTL and close to many wineries. We keep going back because of 2 things - the value and the service. It's far less expensive than any... more

Was a great hotel, close walk to town. Was quite less money than other more pricey inn's and B+B's. I am not into B+B's, so this was great, still got a great room and breakfast! Rooms were very quiet and well equipped. Continental breakfast was so much nicer than other hotels, made our own waffles!! Would definitely recommend this hotel! more

Fantastic friendly staff, happy to help and advise. Stayed for only one night unfortunately as they were fully booked the following night. Breakfasts are absolutely superb... Make your own waffles, cereals, fruit, selection of breads etc. Rooms are large and quiet. Excellent value overall. Recommended for all ages. more

This hotel is a decent value in a VERY expensive town. The location is just over a half-mile from the center of town. We love walking, and we walked it several times. An okay stay but a few problems.. I was turned off at first by the front desk person who was on the phone when I walked up to... more

Good location - very close to the shops and restaurants but not close enough to walk. Room was very clean but also very tired. Staff was friendly and helpful. We were originally planning to stay at Hilton Garden Inn but this was $60 less per night and much closer to town. more