I am an infrequent business traveler and was in town for one night for training. My room was nice enough, good bed, clean, nice desk. Pretty standard business class inner city hotel I think. Staff was friendly. I received a complimentary breakfast coupon - I am not sure if that is standard or special for some business travelers. I enjoyed... more

I have stayed at this hotel for both business and pleasure. The staff are very personable, however we booked a room on one of the Executive floors and were informed( not on check-in) that the executive lounge was closed indefinitely. The room needed to be upgraded, very noisey heater, with a temperature control that did not enable us to term... more

This is a bit of a mixed review... We stayed at this hotel on the weekend. The rooms are spacious and clean. That said, when we checked in I think there was a wedding reception going on. At midnight some drunk guy started banging on our door demanding to be let in. We called security, but the drunk left before... more

I am a regular business traveller to Ottawa having been in and out of the capital city for 14 years now. I've stayed at every hotel in town. The Crowne Plaza is the best I have experienced for Ottawa. One employee has made the biggest difference in that. Steve F. has been on the front desk for a while. He... more

I was scared at first to stay here as we had bid through Priceline, and the Trip Advisor reviews were far from glowing. As well, I called to request a non-smoking room and was warned that there would be a folk fest on in the hotel, and some floors had music allowed all night. However, we had nothing to worry... more

My colleagues and I have to travel to Ottawa many times a year and it is nice to be recognized by names! The location is great and it is in not too far from airport nor to my client office. The staffs at the front desk are really helpful especially the morning team! The only comment I would suggest is... more

Overall, I would recommend to my friends and family to stay at this Hotel. One the whole the hotel is probably ready to have its furnishings refreshed, but the linens are always fresh. The service of the front desk staff and courtesy staff is impeccable. I have yet to have a reasonable request denied or be disappointed with any expected... more

We got a room in this hotel when we used Priceline for a last-minute trip to Ottawa. I was initially pleased with our name-your-own-price win. Arriving at the hotel, the front desk staff was very friendly, and the lobby was clean and open. We walked into our room on the 10th flr expecting a regular HOTEL size room, but walked... more

Well, this joint needs better housekeeping. The rooms are tired and not clean. A truck stop would be better. The rooms in front of the elevators are noisy. They charge $9 a day for slow internet access and $17 a day for parking. Worst of all, I got bitten by bed bugs. I have stayed in hotels in poor parts... more