Well located but noisy since it’s near an important bus path. But the rooms are spacious and comfortable.
More
- Ottawa Crowne Plaza

Well located but noisy since it’s near an important bus path. But the rooms are spacious and comfortable.
More
Thank you for your feedback regarding your stay with us last July. We appreciate all feedback we receive. If you do come back to visit us in Ottawa (Which we hope you do) please mention the bus noise upon making your reservation and we will do our best to accommodate you in the wing furthest from the Albert Street bus...
More
This hotel is undergoing a major renovation and it was very "off-putting". I stayed as it was the site of a conference I was attending. The staff were great, food in the restaurant wonderful, but too expensive. They need to confine their renovations into sections and close off those areas to their guests. Too many workmen, dirty, dusty tracking things...
More
Dear Valued Guest, Thank you so much for taking the time to provide us with your feedback. We are definitely waiting for the dust to settle here however we are well underway. We are very happy our team was able to take such great care of you during your stay. We hope you come check us out once our renovations...
More
This hotel is undergoing a major renovation so bear that in mind. The location is great, 10 minutes walk from Parliament and on all major bus routes such as the airport bus. My room was not renovated but was still very comfortable and had everything I needed. Everything was clean and the toiletries in the bathroom were really good. I...
More
Dear Valued Guest, Thank you so much for your feedback on your stay with us! We are so happy you enjoyed the food and our team here at the Delta Ottawa City Centre. We are sorry you were inconvenienced by the renovations here. It can definitely be frustrating but we assure you the outcome is well worth it! We hope...
More
I had the pleasure of staying at the Delta Ottawa City Centre during the NHL All Star weekend. I must say I was a bit apprehensive with all the negative reviews posted here. I needed not have worried since I ended up in a renovated room on the 20th floor. The renos are coming along quite well & the room...
More
Wow! Thank you for your rave review. We are so happy to hear that you enjoyed your stay with us. We have passed on your comments to Stephen and our team. We can't wait for you to visit us again once our renovations have been completed!
More
I had the pleasure of staying in one of their newly renovated rooms a couple nights ago. They have done an excellent job with the renos, the room was beautiful! The desk was spacious and sleek with all sorts of cords for you to plug into (didn't need them so other than the Internet cable not sure what the others...
More
Dear Valued Guest, Thank you for reaching out and expressing your opinion on our property! We really appreciate your feedback! We are so happy you like our new rooms, we like them too. We can't wait for you to experience the fully renovated Delta Ottawa City Centre!
More
Stayed here from Dec 11th-13th 2011, hotel was still under renovations. The first morning I was woken up @ 8am by the loud banging or jack hammering going on several floors above. Was on a conference call and was asked what was going on, it was so loud. Was moved for the 2nd night but jack hammering still woke me...
More
Dear Guest, Thank you for taking the time to review the Delta Ottawa City Centre on tripadvisor. We are terribly sorry that you had a negative experience. Being woken up is terribly frustrating and please accept our apology. We do hope you give us another chance once our renovations have been completed!
More
My wife and I took her parents and her older sister to see Ottawa on July 30th, 2011 (3 rooms). We stayed at this hotel for 1 night while we toured around the Canadian Parliament. I had a voucher for $140 from priceline that I used; and, I only had to pay an extra $35/per room to secure this one....
More
Thank you so much for your feedback! We appreciate all reviews that come our way as it is a snap shot in time to see how we are doing! We do apologize for the lack of face towels and the challenges with the swipe card to access your room. We have forwarded your comments to our Housekeeping and Engineering teams...
More
Very unsatisfied with stay. I purchased a "3.5 star" room in December 2011 through Hotwire. The hotel is under extensive renovation and is at most a 2 star experience. The only saving grace is the location which is Downtown Ottawa. Service was haphazard, rooms were stale and tired, plumbing was poor, furnishings were lousy condition, hotel was loud. The overall...
More
Dear Guest, Thank you for taking the time to review our hotel on tripadvisor. We have high standards here and clearly we fell short on your visit! Please know we use comments such as yours to improve our service and venue. We are extremely sorry your stay was not up to par. We hope you will give us another chance...
More
Good location and comfortable room, helpful receiption girls.
More
Dear Valued Guest,
Thank you so much for your great review here on Trip Advisor. We are pretty fond of our Front Office Team as well! We are happy you enjoyed your stay and we look forward to seeing you once our renovations have been completed!
More
Rooms and bathrooms are tired and worn looking - in need of the renovation that the hotel is currently undergoing. The beds and linens were clean and comfortable. The hotel is in easy walking distance to the Parliament Buildings and downtown. A Tim Horten's is attached. Higher floors/rooms offer nice views of the city. We were their sat. Dec 17th...
More
Dear Valued Guest, Thank you for reviewing your recent stay with us at the Delta Ottawa City Centre. We are happy you enjoyed your stay however we do apologize for the construction you heard on Sunday morning. That must not have been relaxing. We do hope you give us another chance once our renovations have been completed.
More