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Lord Elgin


Hotel class 3.5 of 5
100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
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Reviews you can trust

81% Recommend
4.0 of 5 stars 169 reviews
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By trip type
All (169)
[ Date ] [ Rating ]
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5 of 5 stars
Hamilton, Ontario
3 Nov 2009 | Trip type: Couples New

The hotet is superbly located. Parking staff are fast and courteous. There is no prentious "must help you to your room sir"....attitude. 6 elevators so speedy access. The room was lovely, everything we needed. The pool was under renovation but will try it the next time we are there. We did not use the dining room until the last day... more

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5 of 5 stars
Ottawa
2 Nov 2009 | Trip type: Solo travel New

I recently stayed at the Lord Elgin for a weekend while visiting family, as it was recommended by a close friend. I checked in on Friday to a wonderful welcome by a wonderful Bellman named John. He welcomed me as he would if you were arriving at his home. He removed my luggage, and led me to the desk and... more

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5 of 5 stars
24 Oct 2009 | Trip type: Family
1/1 found this review helpful

Great hotel, good price, waling distance of many sites in Ottawa, including most attractions during Winterlude more

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4 of 5 stars
Burlington
14 Oct 2009 | Trip type: Family
1/1 found this review helpful

Great location to explore the city on foot - the market, Houses of Parliament, War Museum, Art Galley, etc. Clean and spacious rooms, pleasant staff and good value breakfast. Would stay at the LE again. more

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4 of 5 stars
Honolulu, Hawaii
8 Oct 2009 | Trip type: Business
1/1 found this review helpful

Spent a few days here and slept really well so had energy to put into meetings. Would have liked free internet access but the beds were great and they even had a pillow menu. Excellent location near historic and downtown areas. Very helpful and friendly staff. more

Management response from
meelker, Director of Sales & Marketing

Thank you so much for taking the time to share you feedback regarding your stay in September. I am so delighted that you enjoyed your stay with us. Coincidentally since you have left, all of our elevators have been refurbished inside with new beautiful wood and brass interiors,new marble flooring and lighting. We have yet to refinish some of the...

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4 of 5 stars
Winnipeg, Canada
8 Oct 2009 | Trip type: Business
1/1 found this review helpful

I was in Ottawa for a conference in September and my company put us all up at the Lord Elgin. We also stayed there for the same conference a few years ago, and it was good both times. It is VERY convenient to the main attractions - Parliament Hill, Byward Market, Rideau Centre, U of Ottawa, etc. The rooms were... more

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5 of 5 stars
Essex
4 Oct 2009 | Trip type: Couples
2/2 found this review helpful

We stayed at this hotel for two nights. The staff were so helpful - we arrived by car and were helped immediately by Mike, who unloaded our luggage and arranged for the car to be parked. Mike waited with us at reception and asked if there was anything in particular we were planning to visit while in Ottawa and picked... more

Management response from
meelker, Director of Sales & Marketing

We were so thrilled to get your feedback. Thank you for the kind words. We have read your feedback out to many staff, as an example of what one staff member can do to really make a guest's stay memorable. We are so fortunate to have some fabulous staff. These comments though are so great in helping reinforce and encourage...

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5 of 5 stars
Peterborough
1 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Ottawa the nations capitol,., Lord Elgin is surely the hotel of choice while in Ottawa, we were there for a wedding, The service , the room, was very clean and the new bedding in rooms was amazing,and comfortable,we loved the atmosphere and the location was absolutely the best ...the lobby , immaculate, we were inquiring about the happenings in and... more

Well Located
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4 of 5 stars
Norfolk
1 Oct 2009 | Trip type: Couples
1/1 found this review helpful

We could not have picked a better location for a central hotel - 2-3 minute walk from Parliament Buildings and Rideau Canal. Also close to waterside walks. We loved the hotel and the staff were willing, friendly and helpful. Our room faced out of the rear of the hotel over tall office blocks and had a smaller window than our... more

Not clean.
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2 of 5 stars
Montreal
1 Oct 2009 | Trip type: Business, Solo travel

I have stayed many times in that hotel along the years. I must admit, after my first visit, always with reluctance. Most of the rooms are somber. The hotel's restaurant is dirty (the carpet show black routes revealing walking patterns). When one sees something like that he is left to wonder about the cleanliness of the kitchen itself. This time,... more

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Lord Elgin Also Known As

  • Lord Elgin Hotel Ottawa
  • Lord Elgin Ottawa
Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada