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Minto Suite Hotel


Hotel class 4.0 of 5
185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada
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Reviews you can trust

86% Recommend
4.0 of 5 stars 139 reviews
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All (139)
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4 of 5 stars
Birmingham UK
13 Oct 2009 | Trip type: Couples

Spent three nights here at the start of our trip to Canada. The room was spacious with a more than adequate bathroom. Although the hotel is on a main road there was little noise. It is conveniently placed for Parliament Hill and a short walk to the more touristy parts of the city. We did not eat in the hotel... more

Wonderful
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5 of 5 stars
UK
9 Oct 2009 | Trip type: Business

A thoroughly delightful experience (we had a superior suite with washing machine), marred only by 2 niggles: Why were we refused 2 dressing gowns (we did ask but were told that that would be diffcult to arrange)? And we were told that salt and pepper were not supplied, despite the pointlessness of us buying it. Yet when we complained on... more

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4 of 5 stars
rosharon, TX
6 Oct 2009 | Trip type: Family

My husband and I live in Texas, and we'd arranged to meet my parents for a vacation in Canada (They live in the UK). For these family vacations, we basically want an apartment like accommodation. Therefore, we look for a two-bedroom suite, so that we have all the benefits of family living, with the privacy of separate accommodation for sleeping.... more

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2 of 5 stars
Melbourne, Australia
21 Sep 2009 | Trip type: Solo travel

First time to Ottawa and i was catching up with some friends i hadnt seen in 2 years who live locally, Decided on a hotel as it was easier to be in the city being a tourist and booked the Minto Suite for 5 days/4 nights after seeing the good reviews, Checked in just before midnight, The front desk clerk... more

Management response from
MintoManagement, General Manager

Thank you for taking the time to post a review of your most recent stay at Minto Suite Hotel. As the General Manager, guest comments are invaluable to me. I would like to offer my apologies for your accommodations experience. I'm disappointed that you were provided with a suite that was clearly not maintained to our standards. I especially thank...

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5 of 5 stars
toronto
16 Sep 2009 | Trip type: Couples

I stay at this hotel for a few days and i didn't want to leave, the staff are well trained and very welcoming. i had a very fun fill and relaxing time because the environment , everything i needed was at my foot step. Minutes to the mall and all the attraction you need when you are visiting Ottawa. The... more

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4 of 5 stars
Oslo, Norway
13 Sep 2009 | Trip type: Family

I stayed two nights at the Minto suites, Sep 11-13. This was the second stay there in a month with my wife and infant daughter. Check-in good and friendly. The first time back in august we were in a smoking room but were upgraded no problem to a non-smoking room. Housekeeping good and I like the recycling program. This time... more

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4 of 5 stars
Toronto
9 Sep 2009 | Trip type: Couples

We stayed at the Minto hotel for two nights. Our room was a double bed suite. There was a dining room area, a living room area. The room even had a kitchenette with microwave and mini fridge. The room was carpeted but the carpet was clean and quite plush. We were able to take advantage of the hotel's fitness room... more

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3 of 5 stars
Kamloops, Canada
8 Sep 2009 | Trip type: Business

Stayed at the Minto for the first time in June. The suites are very large (actually more space than I needed) and the view from mine was wonderful looking west down the Ottawa River. The location is also good. It was surprising to me that they did not have a proper business centre. If you wanted a photocopy or a... more

Management response from
Steve Georgopoulos, General Manager

Thank you very much for taking the time to comment on your recent stay at Minto Suite Hotel. We currently offer business travelers a personalized business package that can be requested at time of reservation and delivered to your suite at no charge. The package allows guests to print documents right in the comfort of their suite. Based on comments...

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2 of 5 stars
Toronto
8 Sep 2009 | Trip type: Family

This is my first ever hotel review. Stayed at the hotel on the labor day weekend as part of a wedding attendee group. We chose a 2 bedroom suite- one with king size bed, one with two queens. Room had living room, kitechen, two bathrooms. Though room is advertised as costing 200 dollars when we told them we were 4... more

Management response from
Steve Georgopoulos, General Manager

Thank you for taking the time to comment about your recent stay at Minto Suite Hotel. Please accept my sincere and formal apologies for the inconveniences caused to you. Upon review of your comments I discussed each issue with our Director of Operations and our Director of Housekeeping who reviewed our procedures and conducted the appropriate re-training to avoid any...

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4 of 5 stars
London, UK
3 Sep 2009 | Trip type: Solo travel

I was visiting Ottawa for a couple of days and wanted somewhere central to all the main sights that also offered good value. While not totally central (it's about 10 mins walk to the parliament) I still found it a good location. The room was very comfortable and nicely appointed. There is some construction work on the ground level within... more

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Minto Suite Hotel Also Known As

  • Minto Suite Ottawa
  • Hotel Minto Suite
Address: 185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada