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Minto Suite Hotel

4.0 of 5
185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada
Amenities
Special offer
25% off + free internet
Ranked #6 of 59 hotels in Ottawa
4.0 of 5 stars 364 Reviews
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364 reviews from our community

What travellers say about this hotel
  • Byward Market(9)
  • Room service(7)
  • Front desk staff(6)
  • Very clean(6)
  • Internet access(6)
  • Grocery store(4)
  • Phone calls(4)
  • Parking garage(4)
  • Hot tub(4)
  • Good price(4)
Traveller rating
    162
    126
    44
    24
    8
Only show reviews for Family (136) | Couples (56) | Business (62)
Date Rating
ArchieSB
Frisco, Texas, United States
1 review
4 of 5 stars Reviewed 18 February 2012 NEW

My first trip to Canada is one that I will remember, thanks to Minto. The service was extremely good. The staff was very helpful in making sure, my requests were addressed and that my stay at this hotel would be enjoyable. The room was very clean and spacious and I could really adjust the temperature of my room. On my... More

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TorontoWriter
Toronto
Reviewer
5 reviews
3 of 5 stars Reviewed 18 February 2012 NEW

A recent weekend getaway to a suite at the MInto Suite Hotel in Ottawa was pleasant and comfortable in our spacious suite. Although the doorway to the hall didn't block noise, our bed was tucked away around a corner and we couldn't hear anything from there. (The hotel cleaning staff could refrain from shouting to each other, though!) Equipped with... More

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Melarocque
Casselman, Ontario, Canada
1 review
5 of 5 stars Reviewed 16 February 2012 NEW

My fiance and I arrived at the Hotel and were pleasantly greeted by the Hotel staff. Nothing but smiles and a very warm welcome! As we entered our room, we were surprised by the champagne bottle & the chocolates for our engagement, that were kindly placed on the kitchen table to welcome us. Clean room, bathroom and large rooms! Thank... More

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MSH Minto Suite Hotel, General Manager at Minto Suite Hotel, responded to this review
17 February 2012

Dear Guest, The Minto Suite Hotel team would like to thank you for taking the time to post your feedback about your last stay with us! Our team is always excited to get comments from our guests because it allows us to improve the service we offer. We are very happy that you enjoyed our beautiful suites and to know... More

zapoko
Ottawa
Contributor
13 reviews
8 helpful votes
3 of 5 stars Reviewed 15 February 2012 NEW

Travelling is stressful, and this hotel does not help alleviate this stress. There are techniques other hotels easily employ that would make Minto so much better. For a one night stay these are minor irritations, but for longer term stays they become downright irritating. This is my second stay here in the last 5 months, each for a week. Both... More

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MSH Minto Suite Hotel, General Manager at Minto Suite Hotel, responded to this review
17 February 2012

Dear Guest, Please allow me to apologize for your recent experience at Minto Suite Hotel. I assure you that no matter how busy the hotel may be we strive to provide the highest level of service to each and every guest. From your comments I can see that this was not the service you received, so rest assured I will... More

Heather_Todd_hiker
Montreal, Canada
Reviewer
3 reviews
2 helpful votes
2 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

Our family stayed at the Minto Suites hotel for an extended weekend (4 night) in January. Banking on this hotel's reputation, I was expecting a clean, well equipped environment. A bit of old food under the side table was the first worrisome sign, but the used bandaid beside our bed was the last straw. In between the two extremes was... More

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MSH Minto Suite Hotel, General Manager at Minto Suite Hotel, responded to this review
16 February 2012

Dear Guest, Thank you very much for your feedback following your recent stay with us. It is very important for us to hear constructive criticism and the comments you made regarding the service deficiencies with the housekeeping department. These issues have been immediately brought to the attention of our Director of Housekeeping. I can assure you that she will address... More

Famtastictravel
Kingston, Canada
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW
2
people found this review helpful

We stayed here recently for a hockey tournament. The hotel itself is quite nice and the staff is very friendly. It was busy due to Winterlude, but never seemed too crowded. The rooms are all suites - we had a one bedroom suite. There were two doubles and the couch pulled out. There was lots of space for our family... More

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MSH Minto Suite Hotel, General Manager at Minto Suite Hotel, responded to this review
16 February 2012

Dear Guest, The Minto Suite hotel team would like to thank you for taking the time to post your feedback about your last stay with us! Our team is always excited to get comments from our guests because it allows us to improve the service we offer. I appreciate your kind words about our staff and hotel, especially the convenient... More

PrincessGolden
Canada
Senior Contributor
41 reviews
25 helpful votes
4 of 5 stars Reviewed 12 February 2012

I recently stayed at Minto Suites for 8 days for a business trip. My suite was large and well appointed. The efficiency kitchen was great! There was also a washer/dryer which I did not use. The room had a pull-out sofa bed, a separate bedroom, a walk through closet and dressing area, a huge ensuite and a half bath. Very... More

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MSH Minto Suite Hotel, General Manager at Minto Suite Hotel, responded to this review
16 February 2012

Dear Guest, Thank you for taking the time to post a review of your most recent stay at Minto Suite Hotel. As the General Manager, guest comments are invaluable to me. As an extended stay property we always try to ensure that we provide the comforts of home, as well as try to offer all of the conveniences you would... More

lunical
ireland
Reviewer
4 reviews
15 helpful votes
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Stayed here Feb 2-5. The hotel was very busy due to Winterlude. We decided to stay here on the recommendation of a friend and were also looking for better value than our ususal Ottawa hotel - Marriott Residence Inn. The room was spacious enough. There was an empty room off one of the bathrooms which was supposed to have wanser... More

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MSH Minto Suite Hotel, General Manager at Minto Suite Hotel, responded to this review
9 February 2012

Dear Guest, Thank you for taking the time to communicate your feedback regarding your recent stay with us. It is important for us to hear both positive and critical comments so we can monitor our service and know where improvement is needed. As Four Diamond All Suite Hotel property we always try to ensure that we provide the comforts of... More

Sonianna
Montreal, Canada
Senior Reviewer
9 reviews
24 helpful votes
3 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

We stayed there on January 13-15 for our wedding anniversary. We booked a trip months in advance on expedia for very cheap (-25%). We got a room on the 5th floor that was very spacious but the carpet and the sofa were old… The queen bed had a curve in the middle so we spent the entire first night rolling... More

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MSH Minto Suite Hotel, General Manager at Minto Suite Hotel, responded to this review
3 February 2012

Dear Guest, Thank you for taking the time to write about your most recent stay at Minto Suite Hotel. It is feedback such as yours that allow us to learn and create a more inspiring stay for our valued guests. I am sorry to hear that you were displeased with your first night’s stay, as we do offer a variety... More

maguirecn
Wetherby, United Kingdom
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed 29 January 2012

I have stayed in the Minto Suites on a number of occasions this year - the service is always impeccable. The suites vary in size but all have either a small kitchenette or a full kitchen which is great as I like to cook rather than constantly eat out. The addition of a washer and dryer is a boon. On... More

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MSH Minto Suite Hotel, General Manager at Minto Suite Hotel, responded to this review
31 January 2012

Dear Guest, Thank you so much for sharing your feedback from your last stay at Minto Suite Hotel! I appreciate your kind words about our convenient location, warm and spacious suites, and our wonderful staff. All of our Guest Services staff are truly valued members of our team and we are delighted to hear that your stay was made that... More

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Minto Suite Hotel Also Known As

  • Minto Suite Ottawa
  • Hotel Minto Suite
Address: 185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada

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