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All 59 Ottawa hotels »

Quality Hotel Downtown Ottawa

2.5 of 5
290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada
Hotel amenities
Ranked #19 of 59 hotels in Ottawa
4.0 of 5 stars 105 Reviews
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105 reviews from our community

What travellers say about this hotel
  • Byward Market(5)
  • Rooms are clean(3)
  • Friendly and helpful(3)
Traveller rating
    30
    39
    22
    12
    2
Only show reviews for Family (15) | Couples (28) | Business (34)
Date Rating
mradford
Toronto, Canada
Contributor
17 reviews
4 of 5 stars Reviewed 17 January 2012

We were in Ottawa for a Convention and wanted to be very close to downtown so we could park the car securely underground and walk to the Convention Centre. We weren't going to spend hours in the hotel so 'luxury' was not a requirement. We needed two double beds and a place that allowed dogs. This hotel filled the bill.... More

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Jeff Liston, General Manager at Quality Hotel Downtown Ottawa, responded to this review
14 February 2012

Dear mradford, Thank you for reviewing the Quality Hotel Downtown Ottawa! we really appreciate that you have shared your Guest Expeirence with the Trip Advisor readers! You are so on the mark when you mention that our hotel is conveniently located with all the amenities - such as the 24 supermarkets, and the dozens of restaurants within walking distance as... More

Momily
Saint John, Canada
Senior Reviewer
7 reviews
12 helpful votes
2 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

Let me begin with the one and only upside: you are close to everything. And now the downside: athough there were two double beds in our room, the rooms are really only large enough for 1-2 people. The walls are paper thin, that is, you can hear everything that's going on beyond your room. You're right on Rideau, so the... More

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Jeff Liston, General Manager at Quality Hotel Downtown Ottawa, responded to this review
14 February 2012

Dear Momily, Thank you for reviewing our Quality Hotel Downtown Ottawa. I am sorry that it appears that your stay was not everything that was expected. We are truly right downtown in Ottawa- the Heart of It All! With that comes the downtown city Urban Background, sirens, traffic and location. We do have a great product - with all of... More

OTRC
Port Hope, Canada
Contributor
17 reviews
8 helpful votes
5 of 5 stars Reviewed 15 December 2011

I didn't see a lot of the hotel as I arrived later in the evening and left early in the morning on a business trip. Parking for small to mid sized cars is available off of King Edward (east side of the hotel). It is pay parking and you have to get your ticket at a machine that dispenses tickets.... More

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Jeff Liston, General Manager at Quality Hotel Downtown Ottawa, responded to this review
16 January 2012

Dear OTRC, Thank you for reviewing our Downtown Hotel on Trip Advidor! We really appreciate the time that you have taken to let everyone know about your Ottawa Experience! The one resounding factor was that we are in the heart of all teh actionin Ottawa. Whether you are staying here for business or pleasure - The Quality Downtown Ottawa is... More

Zarken
Toronto
Senior Reviewer
8 reviews
7 helpful votes
3 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

Stayed 3 days at the Quality Hotel. There was nothing exciting about the hotel, its like most average hotels. Its not that I wouldnt recommend it but just dont look for something over and beyond. The rooms were clean but a bit tired looking. While there, several buses full of high school kids were piling in. I believe the hotel... More

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Jeff Liston, General Manager at Quality Hotel Downtown Ottawa, responded to this review
21 November 2011

Dear Zarken, Thank yuo for reviewing our Quality Hotel Downtown Ottawa and more to the point for staying with us! We do have plenty of tour travel - both students aed adults alike, and we do our very best to ensure that these travellers stay to areas of the hotel together and giving them and our individual travellers their peace.... More

Amiee T
Labrador City
Reviewer
3 reviews
5 of 5 stars Reviewed 3 November 2011

Ive said it before and I'll say it again! I love this hotel! I've stayed in a lot of different places and I've never walked in and felt like I was walking intoy own house! The staff are wonderful, know us by name, smiles and are always willing to go the extra mile to make sure your stay is perfect!... More

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Jeff Liston, General Manager at Quality Hotel Downtown Ottawa, responded to this review
21 November 2011

Dear Aimee T - Thanks you for the great review - I will be certian to pass this along to our staff. Our Guest Service Agents and our Don Cherry's staff work tirelessly to help ensure a positive Quality Experience while our guests visit teh capital. It is true that our location speaks volumes - and we are looking forward... More

Jazz-Tb
Düsseldorf
Reviewer
3 reviews
5 of 5 stars Reviewed 1 November 2011

All the staff, inclusive the competent manager, were extreme friendly and helpful. A little parking problem was solved with a finger snip. Only one room per floor has a good view on Downtown Ottawa - we got it! Clean and well maintained. The hotel is located about 1 km from Parliament. Easy to walk. More

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Jeff Liston, General Manager at Quality Hotel Downtown Ottawa, responded to this review
14 February 2012

Dear Jazz-tb, Thank you for reviewing the Quality Hotel Downtown Ottawa! We are pleased that our Guest Service Team was able to assist you with your parking issue immediately - it makes for a much smoother trip! We have a few rooms with great views - but you sound like you had received the premium view! We were glad that... More

smittyto
toronto
Reviewer
3 reviews
4 of 5 stars Reviewed 31 October 2011

Stayed in the quality inn Ottawa for a night. The room was good but the front staff were amazing. Ugenia at the front desk was extremely helpful being it was first time in Ottawa ( had a tonne of questions about the city) Thanks for your help will definitely stay at this hotel again. More

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Jeff Liston, General Manager at Quality Hotel Downtown Ottawa, responded to this review
14 February 2012

Dear smittyto, Thank you for reviewing The Quality Hotel Downtown Ottawa and sharing your Guest Experience with us! I will definitely pass along the comments to our Guest Services Team! They will be thrilled! We are definitely looking forward to hosting you again the next time you visit Ottawa! More

Zharik
Maynooth, Ireland
Senior Contributor
29 reviews
15 helpful votes
4 of 5 stars Reviewed 10 October 2011

Not much in the way of perks, but that's not what you pay for here. It does everything it promises well; clean, connected, and comfortable. Your bog-standard business hotel, it's incredibly convenient (3 blocks from the Rideau Centre, 3 from the Byward Market, and 6 blocks from the University of Ottawa). All staff were very helpful. My only dissapointment was... More

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Jeff Liston, Manager at Quality Hotel Downtown Ottawa, responded to this review
13 October 2011

Dear Zharik, Thank you for reviewing our hotel with Trip Advisor! We truly appreciate all the feedback that we receive from our guests! You have definitely hit the nail on the head when you mention our location - totally convenient - whether your trip is for business or pleasure. I am not 100% sure what rate your were paying at... More

Perrotgirl
Montreal, Canada
Senior Reviewer
10 reviews
7 helpful votes
4 of 5 stars Reviewed 7 October 2011
1
person found this review helpful

I stayed here while travelling for business. Check in was fast & smooth. The front desk staff was very helpful answering my questions about the area. My room was a good size, very clean and actually above my expectation for this class of hotel. The bed was firm and very comfortable. Although there was a fee for parking it was... More

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Jeff Liston, General Manager at Quality Hotel Downtown Ottawa, responded to this review
11 October 2011

Dear Perrotgirl, Thank you for reviewing our hotel with Trip Adisor! We really appreciated any and all feedback from you our guest! It always assists us in fine tuning our guest service levels to everyone in house! We have definitely listened concerning the size of the parkign spaces and we are working with our parking garage to see if we... More

halloweendoreen
Toronto, Canada
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 4 October 2011

This is our destination of choice when we go to Ottawa. The hotel is very basic but has everything you need. The bed is so comfortable and everything is spotless. The location couldn't be better. We park the car when we get there and take it out when we leave. There is a grocery store and a liquor store across... More

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Quality Hotel Downtown Ottawa Also Known As

  • Quality Inn Ottawa
  • Quality Hotel Ottawa
Address: 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada

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Quality Hotel Downtown Ottawa
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